What do we love/hate about some things that lenders/mortgage professionals do?

What do we love/hate about some things that lenders/mortgage professionals do?

Lender · Saddle Brook, NJ · Member since 2023 · 431 posts · 231 votes

I'm going on my first year in the industry and I've learned a plethora of strategies as well as bad habits. I wanted to see what the investing community felt about their relationships with their lending institutions. 

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Doug SmithPro Member
Lender · Tampa, FL · Member since 2013 · 2k+ posts · 2k+ votes
3y

We lenders all suck. We're terrible people. Seriously, my pet peeve in the lending community is loan officers that hold themselves out as "experts" but never take the time to really master guidelines and hone their craft. Other than that, communication up front, honesty, and disclosing everything to the borrower regardless of how distasteful you think what you are disclosing to them will be. One other thing...a quick no is much better than a long maybe. Don't try to string someone along if you really feel the deal isn't going to fly. 

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  • Lender · Austin, TX · Member since 2022 · 474 posts · 586 votes
    3y

    I am with a lender but based on feedback I get, timeliness, transparency, and communication are extremely important to investors.

  • Doug SmithPro Member
    Lender · Tampa, FL · Member since 2013 · 2k+ posts · 2k+ votes
    3y

    We lenders all suck. We're terrible people. Seriously, my pet peeve in the lending community is loan officers that hold themselves out as "experts" but never take the time to really master guidelines and hone their craft. Other than that, communication up front, honesty, and disclosing everything to the borrower regardless of how distasteful you think what you are disclosing to them will be. One other thing...a quick no is much better than a long maybe. Don't try to string someone along if you really feel the deal isn't going to fly. 

  • Wyatt WolffPro Member
    Lender · Charlotte, NC · Member since 2019 · 467 posts · 279 votes
    3y
    Quote from @Doug Smith:

    We lenders all suck. We're terrible people. Seriously, my pet peeve in the lending community is loan officers that hold themselves out as "experts" but never take the time to really master guidelines and hone their craft. Other than that, communication up front, honesty, and disclosing everything to the borrower regardless of how distasteful you think what you are disclosing to them will be. One other thing...a quick no is much better than a long maybe. Don't try to string someone along if you really feel the deal isn't going to fly. 


     "A quick no is much better than a long maybe" I love that. So true. my biggest pet peeve...

    ANSWER YOUR PHONE 

  • CO · Member since 2022 · 588 posts · 426 votes
    3y

    Well, some things I hate is a lender that differs from their term sheet.
     

  • Lender · New York, NY · Member since 2022 · 1k+ posts · 1k+ votes
    3y

    Ample communication throughout the process. While easier said than done, the fees, costs, etc. will always exist, but the messaging is the variable and is frankly, quite important. 

  • Lender · Nashville, TN · Member since 2017 · 205 posts · 107 votes
    3y
    Quote from @Doug Smith:

    We lenders all suck. We're terrible people. Seriously, my pet peeve in the lending community is loan officers that hold themselves out as "experts" but never take the time to really master guidelines and hone their craft. Other than that, communication up front, honesty, and disclosing everything to the borrower regardless of how distasteful you think what you are disclosing to them will be. One other thing...a quick no is much better than a long maybe. Don't try to string someone along if you really feel the deal isn't going to fly. 


     "A quick no is much better than a long maybe"

    I will 100% be stealing that line, Doug. 

    Being proactive and unafraid to have the difficult conversations upfront saves a lot of time and stress throughout the loan process for everyone involved.

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