Cool things you do that others don't?

[John K.]

Does anyone as a landlord do anything they have thought is cool and has worked out well?

For example, I had refrigerator magnets made for our property management company with the phone number to call for issues. Almost every tenant has them on their fridge when we go into rentals to do repairs, so I feel it's worked out well so they always know where the phone number is.

Has anyone else done anything like this? I have to imagine there are more great small ideas to make things easier in general for both tenants and landlords.

[Rick Baggenstoss]

I don't raise rent. The number one and two expenses as a landlord are turnover and PM fees. I nearly eliminate both by not raising rent on a tenant.

When a tenant does finally move out, then rent jumps.

Rick