Updated almost 10 years ago on . Most recent reply
Landlord not providing internet
My girlfriend and I just moved into this apartment a week ago and we were supposed to have cable/Internet ready for us when we moved in, well, we still don't. According to our lease, we are supplied with this package assuming we are in "good standing", which we are...we made all the payments and have no issues. It also states that they have the right to terminate Internet and all this other vague stuff if we weren't in good standing. Also, it says our rent will drop $40 a month if not provided. They claim they compensated us 50 but with no confirmation or receipt. We constantly try to call them and can never get a hold of anyone. The last response we got was "they haven't called us back yet (isp)". Is this legally possible? We are infuriated we haven't had Internet yet. What is our options? should we just go set it up ourselves and demand the drop in rent? we should have this package and the "compensation" is not enough.