Cleaning up an infested apartment bldg in Zanesville, Ohio

Cleaning up an infested apartment bldg in Zanesville, Ohio

Real Estate Broker · marietta, OH · Member since 2015 · 57 posts · 22 votes

Within the last month I purchased an older 12 unit apartment building. Many of the tenants have been there for over 20 years. The previous landlord was 87 years old and completely let it go. It is infested with roaches and bed bugs. So my question is, what basis can I use to evict the couple serious offenders or hoarders I would call them so I can start turning this place around? I have 2 particular tenants who are the obvious main causes of the bug problems but they faithfully pay there rent monthly. What is the correct procedure to get them to clean up or get out as quickly as possible? I am very familiar with the eviction process of non payment of rent. Keep in mind these people have lived in this squalor for decades at this point and I firmly believe they wont clean up to the standards I need them to be.

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Investor · Las Vegas and Tulsa · Member since 2014 · 123 posts · 200 votes
10y

@Account Closed If you don't have any written leases, your tenants are most likely on a month-to-month basis.  You may be able to give a 30 day notice that you are terminating the tenancy, without reason.  Verify everything with your R/E lawyer, but usually, you can refuse to renew for any reason, except a bad reason.  A bad reason would be discrimination against someone in a protected class.  I don't believe hoarders are a protected class (although California is probably considering it...).   Just tell the tenant that you are going to renovate the apartment in order to get more rent.  

I'm not sure if this is your first multifamily or if you have some experience, so this may be old news to you. When you purchase a multifamily property, you should work actively to increase the value of the property. In order to increase the value of the property, you need to raise the NOI. To raise the NOI, you need to increase income and/or decrease expenses.

On the expense side, there are some simple methods you can use, such as replacing all of the common area lights with LED's and installing low flow shower heads and plumbing fixtures.  You can also shop around for services like insurance and yard maintenance.

On the income side, you need to raise the rents.  In order to raise the rents, you need to improve the units.  However, even if you improve the units, if you have a bad tenant in one of the units, the people who  would gladly pay you a premium for your newly renovated unit will not move there (or if they move in, they won't stay).  One of the major differences between single and multifamily investing is that with multifamily, you are "responsible" for who lives in all of the units.

Sometimes, you need to lift a building in stages.  You take over a building with a bunch of C and D grade tenants.  You start by getting rid of the D tenants.  Then you rent the renovated units to C and B- tenants.  Then you start getting rid of the C tenants and rent only to B tenants.  Once you have only B tenants, you can appeal to A tenants (the best available for your particular area).

Also, when renovating, keep in mind not to over improve for the area and to keep the finishes as durable as possible to make turnovers easier.

If this is your first multifamily investment, welcome to the club and please ask any questions you may have.  Someone has seen and solved your problem in the past, no need to reinvent the wheel!

Happy Investing

Erik

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  • Turnkey Provider/Agent · Cleveland, OH · Member since 2015 · 167 posts · 37 votes
    10y

    @Account Closed

    Hi Wayne.  As a fellow agent, I know we have to be careful about giving "legal" advice on anything like this.  Are you working with an attorney?  My suggestion would be to review the lease extremely thoroughly because it sounds like these folks must be in violation of SOME clause such as a maintenance & repair, violation of municipal ordinances, etc.  Have you attempted to have them remedy the situation?  Some leases will require a cure period.  

    Again, I am by no means offering legal advice, just my experience in property management and leasing and familiarity with lease content.  I do know that Ohio is extremely tenant friendly, even when the tenant doesn't pay it can backfire on a landlord if their ducks aren't completely in a row, depends on the city of course.  

    Good luck to you!  I'll be interested to know how things go so feel free to stay in touch!

  • Investor · Cincinnati, OH · Member since 2015 · 374 posts · 120 votes
    10y

    It's my experience that these hoarders have learned to live with bugs but they would still love to see all the bugs gone.  You can start spraying regularly and urge them to clean and they will always clean to some extent and together you can defeat the bugs.  Eventually the bugs will return but it will be manageable and you kept the otherwise good tenants.  Your choice.

  • Real Estate Broker · marietta, OH · Member since 2015 · 57 posts · 22 votes
    10y
    Valerie Couch thanks for the reply. I do understand not sharing legal advice. I was just curious if anyone else has been in a situation like this. I was just really wandering how they proceed with evicting unclean people. And who says they are unclean? If they are infested that should be enough I would think. This is my first bigger property and I am determined to turn it around. Meanwhile I check out your webpage. I have never bought a turnkey property but it sure looks appealing!
  • Real Estate Broker · marietta, OH · Member since 2015 · 57 posts · 22 votes
    10y
    Stone Teran yes I had a serious conversation with the worst offender tonight. He was actually bagging up small plastic grocery bags thinking it was making a difference. He really needs to rent a roll off dumpster! I am on a monthly plan with an exterminator so we'll see how it goes. This particular hoarder has been there since 1983 and is 75 years old. This is going to be painstaking but I am determined.
  • Investor · Las Vegas and Tulsa · Member since 2014 · 123 posts · 200 votes
    10y
    Wayne Newland I recently took over a building that had a few non-desirable tenants. One in particular was paying her rent faithfully each month, but her son was hanging out with some really questionable characters. I simply waited a couple of months until her lease expired and told her 30 days prior that we would not renew her lease. There was some wailing and complaining, but she did move out. Since I did not have to give her a reason, I refused to state it when she asked. So, unless it's going to cause problems under your state code, just refuse to renew the lease, or terminate a month to month tenancy with a 30 day notice (or whatever is required in your state). Erik
  • Real Estate Broker · marietta, OH · Member since 2015 · 57 posts · 22 votes
    10y

    @Erik Nowacki thanks for the reply. That is an idea, I don't actually have any written leases. The 87 year old previous owner had all the tenants there on a verbal commitment. Most of the tenants have been there 10+ years. I guess I could make them all sign into a new lease. I hate to kick them out but it's time to clean this place up.

  • Investor · Las Vegas and Tulsa · Member since 2014 · 123 posts · 200 votes
    10y

    @Account Closed If you don't have any written leases, your tenants are most likely on a month-to-month basis.  You may be able to give a 30 day notice that you are terminating the tenancy, without reason.  Verify everything with your R/E lawyer, but usually, you can refuse to renew for any reason, except a bad reason.  A bad reason would be discrimination against someone in a protected class.  I don't believe hoarders are a protected class (although California is probably considering it...).   Just tell the tenant that you are going to renovate the apartment in order to get more rent.  

    I'm not sure if this is your first multifamily or if you have some experience, so this may be old news to you. When you purchase a multifamily property, you should work actively to increase the value of the property. In order to increase the value of the property, you need to raise the NOI. To raise the NOI, you need to increase income and/or decrease expenses.

    On the expense side, there are some simple methods you can use, such as replacing all of the common area lights with LED's and installing low flow shower heads and plumbing fixtures.  You can also shop around for services like insurance and yard maintenance.

    On the income side, you need to raise the rents.  In order to raise the rents, you need to improve the units.  However, even if you improve the units, if you have a bad tenant in one of the units, the people who  would gladly pay you a premium for your newly renovated unit will not move there (or if they move in, they won't stay).  One of the major differences between single and multifamily investing is that with multifamily, you are "responsible" for who lives in all of the units.

    Sometimes, you need to lift a building in stages.  You take over a building with a bunch of C and D grade tenants.  You start by getting rid of the D tenants.  Then you rent the renovated units to C and B- tenants.  Then you start getting rid of the C tenants and rent only to B tenants.  Once you have only B tenants, you can appeal to A tenants (the best available for your particular area).

    Also, when renovating, keep in mind not to over improve for the area and to keep the finishes as durable as possible to make turnovers easier.

    If this is your first multifamily investment, welcome to the club and please ask any questions you may have.  Someone has seen and solved your problem in the past, no need to reinvent the wheel!

    Happy Investing

    Erik

  • Brooksville, FL · Member since 2012 · 429 posts · 220 votes
    10y

    I'd just raise their rent and start with a bug guy.     

    OOOORRR maybe get a dumpster and let everyone know "volunteers" will be there on a certain day to help toss old crap.     Why get rid of people who are stable and paying just to dump them on someone else?  

  • New to Real Estate · Charlotte, NC · Member since 2015 · 177 posts · 69 votes
    10y

    @Account Closed 

    First of all congrats on your 12 units. You need to listen to "BP Podcast 126" this is exactly what you are going through.

    Much success to you!

  • Mindy JensenPro Member
    BiggerPockets Money Podcast Host · Longmont, CO · Member since 2014 · 7k+ posts · 10k+ votes
    10y

    @Account Closed, The bugs will never go away until the hoarders and all their things are out of your building. If it is as bad as you say, removing everyone and all their things, and completely bombing the entire place may be your best course of action.

    I don't know Ohio laws, but in general you have to give a 30 or 60 day notice for non-renewal of lease. You will want to do this before the end of January, so that they are out by the end of February or March. Put it in writing and do it following the laws in your state.

    Hoarders who have lived like this for 20+ years are not going to magically clean everything up for a new landlord. 

    What class of neighborhood is this building in? Would you be able to significantly raise the rent if the bugs were gone and the units remodeled? Would you be able to significantly raise the class of tenant?

  • Real Estate Broker · marietta, OH · Member since 2015 · 57 posts · 22 votes
    10y
    I can definitely raise the rents some, no one pays over $300 monthly. The old guy that owned the building never bothered raising rent because he didn't need the money. I have already flipped on apartment and raised rent to $400. My goal is to get the other empty flipped and then start the process of getting rid of the problem tenants. I am convinced the dirty hoarding tenants will not change, I am just trying not to stop all my cash flow until my I get the empty units flipped. I am close to getting them done and then the purge will begin.
  • Realtor · Summerville, SC · Member since 2015 · 60 posts · 16 votes
    10y

    @Account Closed said about slowly upgrading your tenants and starting with the worst first.  

    You are also right about the hoarders.  Hoarders don't change without a lot of counseling and support.  I would know... I'm a recovering hoarder.  It has taken me 5 years to sort through and part with my bus loads of junk.  I am finally at a healthy place.  It is a slow, tedious, and emotional process.  There is no quick fix.  You could rent a dumpster, which might encourage them to part with some things, but it will not solve the problem and won't help you at all with how quickly you need it remedied.  I do appreciate the thoughtfulness behind the suggestion of course.  As someone who has been in that state of mind though, it isn't a good solution because hoarders don't see their items as trash or junk.  They won't willingly part with enough to make a difference unless they aren't given the choice.  

    It is sad to evict tenants who have been faithful renters for so long, but infestations are bad for everyone, including them.  Be prepared for an uphill battle because moving at their age is difficult.  It's a lot of stress and work, even if they hire help.  This is a tough situation but I wish you the best of luck and think you are on the right track.  Keep us posted!  I'd love to hear how it all pans out.  And congrats on your new multifamily building!

  • Rental Property Investor · OR · Member since 2014 · 19 posts · 12 votes
    10y

    contact your local health dept. to see if they can offer any help

  • Turnkey Provider/Agent · Cleveland, OH · Member since 2015 · 167 posts · 37 votes
    10y

    @Account Closed

    Thanks for checking out our page!  It is appealing, and though my opinion may be biased lol, I think you would be impressed with what it entails.  

    Feel free to private message or email me, I can at least tell you a little more about it and we can chat further about your situation!

  • Real Estate Broker · Windsor, CT · Member since 2015 · 1k+ posts · 268 votes
    10y

    @Account Closed I am sure this has been said already but my suggestion would be to consult with an attorney to help you thoroughly review your lease agreement. I know in Connecticut if the apartments are bug infested the tenants can all the health department and we will get fined. 

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