Issuing rent receipts for rent payments?

[Bill Couture]

Hello. What are your thoughts on mailing a receipt every time rent is received? I have a resident complaining that I don't mail one after explaining that her cancelled check or money order stub is proof of payment. I own 37 units and never had this issue before. Thanks

[Jim Adrian]

I put a clause into the lease that the cancelled check is receipt and if cash is provide a written receipt will be provided.  I do make a receipt each month and put it in the file for my record.  I can understand wanting a receipt as some people get paranoid.   Tell her she can stop by and pick it or you will mail them quarterly.