Wait, what?! Tenants Violated Lease and Want 2x Security Deposit?

Wait, what?! Tenants Violated Lease and Want 2x Security Deposit?

Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes

I recently had an issue with the power going out in a Chicago unit of mine. ComEd turned the power off due to non-payment(though ComEd never warned me or tenants which they are required to do by Illinois law), but I had the power back on well within 72 hours (business hours) which is the time limit Chicago gives landlords before tenants can terminate the lease.

After about 24 hours my tenants sent me a notice of intent to vacate 4 months before the end of their lease term, which would be allowed if 72 hours had elapsed, but they hadn't. 

So for some reason they use the power outage to justify not paying rent for the entire month of May. They're now two weeks overdue, and now they've hired one of those Security Deposit chasing attorneys to go after their deposit and the penalty for when landlords don't hold it in a separate account. I've never held it in a separate account because I've always had good relationships with my tenants and wasn't aware of that requirement until recently.

Even worse, now the tenants are saying that they can't move out at the end of the month(like they said they were going to in their Notice of Intent to Vacate) because they can't afford to because of the financial hardship related to the power outage. What?!? They didn't even leave the unit, they had heat, and some of their groceries went bad. I explicitly stated multiple times in emails that I would reimburse them $100/night for the outage plus $150 for groceries, but I would only reimburse them AFTER they paid rent. 

Can a tenant sue for 2x their deposit when they are in clear violation of their lease? I've done everything that I'm obligated to in the city of Chicago and more. The power outage was a screw up on my part but I've been very forthright with my tenants and have offered to pay for damages. 

Does anybody have any advice for how to get these people out of my unit? I've read the horror stories about the Chicago eviction process.

Thanks for any help!

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Brie SchmidtBusiness Member
Moderator
Real Estate Broker · Chicago, IL · Member since 2013 · 6k+ posts · 5k+ votes
9y

@Stewart McMillan - The short answer is yes, they can (and will) get 2 times SD because you did not keep the deposit in a seperate interest bearing account under the RLTO.  

Now, if you had power back on in 72 hours (not business hours) then they are in violation and the rent owed to you should be deducted from the fine you are going to incur.  

https://www.cityofchicago.org/content/dam/city/dep...

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  • Investor · Chicago, IL · Member since 2016 · 1k+ posts · 930 votes
    9y

    Why are they getting out of the lease because they failed to pay their electric?

  • Rental Property Investor · Huntsville, AL · Member since 2013 · 419 posts · 323 votes
    9y

    You would benefit from buying some time from a lawyer and even have a lawyer letter sent in response to the tenants lawyer.  From the info given, the tenants seem savvy to landlord shakedown business and know many landlords will pay to make them go away (cash for keys).  Notice given to delay eviction action, lawyer to shakedown landlord, staying to avoid payment as long as possible.  Proceed to evict immediately according to the laws of your state.  Don't delay any longer.

  • Minneapolis, MN · Member since 2013 · 2k+ posts · 1k+ votes
    9y

    You need to download your State landlord tenant laws. 

    You need to provide proper services to your tenants, and not paying the electric bill so the power is shut off is just plain breach of contract, you use the 72 hour rule like it should protect you.. business hours? so totally how long was the power off...sounds like much longer than 72 hours

    Your fishing for sympathy and you'll get none from me.

  • Brie SchmidtBusiness Member
    Moderator
    Real Estate Broker · Chicago, IL · Member since 2013 · 6k+ posts · 5k+ votes
    9y

    @Stewart McMillan - The short answer is yes, they can (and will) get 2 times SD because you did not keep the deposit in a seperate interest bearing account under the RLTO.  

    Now, if you had power back on in 72 hours (not business hours) then they are in violation and the rent owed to you should be deducted from the fine you are going to incur.  

    https://www.cityofchicago.org/content/dam/city/dep...

  • Durham, NC · Member since 2013 · 502 posts · 215 votes
    9y

    @Stewart McMillan

    Your tenants seems to be well educated. How would they know that you don't have the security deposit in a separate account? Who pays for utilities, you or your tenants?

    It is time to dance after your own music. If they haven't paid for May, they are in lease violation, meaning it is high time to start the process of pay or quit note, eviction proceedings and so on. That being said, you really, really need to know your state and local laws so that you don't make a procedural error. A lawyer can get you up to speed quickly plus most information should be online. Your tenant's ramblings are a separate issue. In my state they cannot withhold rent just because of a power outage. But again, you need to know your state and local laws.

  • IL · Member since 2016 · 64 posts · 31 votes
    9y

    Incredibly frustrating but you should hire a lawyer and try spend as little mindshare on it as possible.  Like Brie mentioned, those are the rules (fair or not) and getting around them will be incredibly difficult and expensive and probably not even possible.  Chalk it up as a learning lesson about the deposit rules.  I had a somewhat similar situation and looking back, my mistake was letting it aggravate me for the few months it took to get resolved.  I should have settled and moved on as soon as possible.  Good luck!

  • Rental Property Investor · Scotch Plains, NJ · Member since 2016 · 38 posts · 11 votes
    9y
    @Stewart McMillan - Hi. Sorry to hear about your situation. Wanted to ask if you ran a background check on this tenant before signing a lease? Did they have any housing court records in the past? Did you check a reference from a previous landlord? Sounds like this is not the first time they are having a conflict with a landlord and I am curious if proper due diligence would have uncovered a problem ahead of time. Best of luck.
  • Investor · Chicago, IL · Member since 2016 · 515 posts · 247 votes
    9y

    IMO, you should hire a lawyer and only communicate with them through the lawyer until this is resolved.  

    I think you're going to get penalized for the security deposit and potentially for the power outage as well.  

  • Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes
    9y
    Originally posted by @Dmitriy Yeshin:
    @Stewart McMillan - Wanted to ask if you ran a background check on this tenant before signing a lease? Did they have any housing court records in the past? Did you check a reference from a previous landlord?
     

    Hey Dmitry, yes, checked all of those boxes. No court records, and called their previous landlord. I've wondered if they're professional tenants, but they've made a few procedural errors over the past few weeks which might save me. After seeing everyone's comments, I'm not optimistic I'll be able to avoid the 2x security deposit shakedown, but just going to play this one by the books, work through an attorney, and treat it as a lesson learned the hard way.

  • Oak Brook, IL · Member since 2017 · 9 posts · 2 votes
    9y

    Next time, do not charge SD.  Instead, charge move in fee, move out fee to cover the repair damages.  It sucks Chicago has this kind of rule that only makes bad people take advantage of it.

  • Chicago, IL · Member since 2016 · 165 posts · 49 votes
    9y

    They can sue for 2 x the security deposit plus attorney fees and court costs. You cannot comingle security deposit money with personal money and it must be in am interest bearing account.

  • Ronan M.Pro Member
    Rental Property Investor · Chicago, IL · Member since 2015 · 352 posts · 281 votes
    9y

    @Stewart McMillan your original post suggests this all stems from the ComEd power cut for non payment of the bill. Who is responsible for paying the Com Ed bill for their unit  ? You or them ?

  • Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes
    9y

    @Ronan M. Utilities were included with rent. Another lesson learned. 

    @Andreas W.  @Account Closed, I took your advice and got in touch with an attorney. He said tenants did make procedural errors, but recommended I counter offer and avoid paying him to drag the situation out any further.

    I countered at $2k and tenants have to move out on May 31st. Keep in mind renters haven't paid rent in May. Let's see what happens.

    Any advice for how to make sure tenants don't try anything on the 31st should everything work out and a settlement is reached? I'm worried I show up on the 31st and they just decide to squat and let the eviction process play out. 

  • Ronan M.Pro Member
    Rental Property Investor · Chicago, IL · Member since 2015 · 352 posts · 281 votes
    9y

    Ouch. Then you did play a part in this unfortunately. But still, if you rectified it quickly then there is no real basis for their Security Deposit demands. Its not related to the power being cut.  I don't believe they have enough proof yet to go after you with a lawyer on the SD issue. But unfortunately the lawyer will know to throw the book at you in the hope that one or two violations stick or you settle. Good luck with this. Don't let it get to you. we have all made mistakes. Learn from this and do everything by the book going forward. Let us know how it works out.   

  • Durham, NC · Member since 2013 · 502 posts · 215 votes
    9y

    @Stewart McMillan

    I am still curious. How did it come out that you didn't keep the SD in a separate account?

  • Real Estate Consultant · Chicago, IL · Member since 2014 · 720 posts · 439 votes
    9y

    @Stewart McMillan , the only advice is to wait with a cashier check at the door on the 31st, a letter from your attorney that clearly states they can't come after you any longer and a new lock for the door. Also, make sure you are adding the interest for the security deposit.

    Here is the Chicago Landlord -Tenant Ordinance and the Summary to make sure you are calculating the interest correctly, and make sure you calculate it until the end of May!

    For your future reference, every year you make sure you send your tenants the new Landlord - Tenant Summary and pay them before the 12 months are up the interest for that year. For every tenant that stays longer than a year, every year, before the annual anniversary send out the check for the few dollars as that's what the law states. 

    Read the Summary below, it's only three pages and keep it handy for your reference every time you have an issue with a tenant!  Good luck!

    https://www.cityofchicago.org/city/en/depts/dcd/su...

  • Rental Property Investor · San Diego, CA · Member since 2013 · 3k+ posts · 4k+ votes
    9y
    This sounds terrible. The more liberal the city, the more landlord unfriendly they are (and, ironically, the worse they are for cash flow). Add these types of stories as to why I don't invest in California.
  • Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes
    9y
    Originally posted by @Andreas W.:

    @Stewart McMillan

    I am still curious. How did it come out that you didn't keep the SD in a separate account?

    I can only speculate, but I imagine their attorney just asked them if I had followed CRLTO's guidelines for security deposits. 

    It seems like when you google anything involving security deposits in Chicago, the top results are law offices that essentially coach tenants on how to go after their 2x security deposit penalty. 

    My tenants said they wanted to treat their security deposit as May rent. I said they can't do that. They probably googled "security deposit chicago", read a few of the results, then the light bulb goes off.

  • Investor · Ellsworth, ME · Member since 2016 · 51 posts · 26 votes
    9y

    Eat the loss. Chalk it up to "education. Get those tenants out as quickly *** possible, before they cost you more money.

  • Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes
    9y

    Thanks @Lumi Ispas, they responded with an offer for $3k, but the attorney was unwilling to add language regarding the condition of the unit, i.e. they won't guarantee there isn't damage beyond normal wear and tear. 

    Additionally, one thing that's been bothering me, and I'm interested to hear Chicagoans' takes on this, is that technically these tenants have not terminated their lease. The RLTO states:

    The tenants sent a notice of intent to vacate 24 hours after they notified me of the power outage. According the RLTO section above, this was too early. Additionally, the language in their letter made no mention of termination of lease, only that they would be leaving the apt on 5/31. They have not sent me any formal termination of the lease, so technically the lease is still active, correct?

    If the lease hasn't expired, then what gives them the right to pursue their security deposit? Granted, I did not hold funds in a separate account, but it appears that's a moot point if I return the security deposit in a timely manner with interest. See RLTO section below.

    I'm taking "subject to correcting a deficient amount of interest paid" to mean "in the event that the landlord doesn't return the deposit with enough interest". 

    I think it's easy to pile on and focus on the obvious errors I've made, but it seems the tenants made some errors as well. Also keep in mind that I offered to put tenants up in hotel, pay for groceries, etc. The unit's heating is forced air, so they had heat. By all indications they stayed in the unit, but I was still happy to reimburse them for more than prorated rent because I was appalled at my mistake.

    @Brie Schmidt and @Jeff Burdick please poke holes in my RLTO argument, I've been spending too much time on this and wouldn't mind just settling, but I wonder if I can, at the very least, negotiate down further after citing these mistakes to the attorney and the tenants. 

    Thanks @Ronan M., your earlier post motivated me to do some more homework on this.

  • Investor · Germantown, WI · Member since 2012 · 206 posts · 364 votes
    9y
    Originally posted by @Stewart McMillan:

    Thanks @Lumi Ispas, they responded with an offer for $3k, but the attorney was unwilling to add language regarding the condition of the unit, i.e. they won't guarantee there isn't damage beyond normal wear and tear. 

    Additionally, one thing that's been bothering me, and I'm interested to hear Chicagoans' takes on this, is that technically these tenants have not terminated their lease. The RLTO states:

    The tenants sent a notice of intent to vacate 24 hours after they notified me of the power outage. According the RLTO section above, this was too early. Additionally, the language in their letter made no mention of termination of lease, only that they would be leaving the apt on 5/31. They have not sent me any formal termination of the lease, so technically the lease is still active, correct?

    If the lease hasn't expired, then what gives them the right to pursue their security deposit? Granted, I did not hold funds in a separate account, but it appears that's a moot point if I return the security deposit in a timely manner with interest. See RLTO section below.

    I'm taking "subject to correcting a deficient amount of interest paid" to mean "in the event that the landlord doesn't return the deposit with enough interest". 

    I think it's easy to pile on and focus on the obvious errors I've made, but it seems the tenants made some errors as well. Also keep in mind that I offered to put tenants up in hotel, pay for groceries, etc. The unit's heating is forced air, so they had heat. By all indications they stayed in the unit, but I was still happy to reimburse them for more than prorated rent because I was appalled at my mistake.

    @Brie Schmidt and @Jeff Burdick please poke holes in my RLTO argument, I've been spending too much time on this and wouldn't mind just settling, but I wonder if I can, at the very least, negotiate down further after citing these mistakes to the attorney and the tenants. 

    Thanks @Ronan M., your earlier post motivated me to do some more homework on this.

     I honestly have little to add to this discussion because I'm not from Illinois but your assumption that they had head just because it is a gas furnace is incorrect. I don't know of a single furnace that doesn't require electricity to operate at least some portion of it. In the case of forced air the fan doesn't operate on gas just the burner, furthermore the valve won't open and the burner won't light without electricity. It is very unlikely and bordering on impossible that they had heat if the power was out for 3+ consecutive days.

  • Investor · Chicago, IL · Member since 2016 · 28 posts · 11 votes
    9y

    @Nicholas W. the tenants stated that they had heat. They may have been wrong. Anyways, I think the point was the power outage did not put them in serious danger and I offered to put them up in a hotel.

  • Rental Property Investor · Seattle, WA · Member since 2014 · 1k+ posts · 1k+ votes
    9y
    Originally posted by @Mike S.:

    You would benefit from buying some time from a lawyer and even have a lawyer letter sent in response to the tenants lawyer.  From the info given, the tenants seem savvy to landlord shakedown business and know many landlords will pay to make them go away (cash for keys).  Notice given to delay eviction action, lawyer to shakedown landlord, staying to avoid payment as long as possible.  Proceed to evict immediately according to the laws of your state.  Don't delay any longer.

     This. I had some real morons last summer try to shake me down. They were literally so dumb that every text, voice mail and email they sent further showed they were liars and scam artists with an ever changing story. Claimed that they didn't pay utilities because they didn't know the address (on lease). They left me a voice mail stating they were coming to get their mail, and received a utility bill with someone else's name on it (felony) and didn't know what to do ( a reasonable person would ask or refer to the lease), the list goes on. 

    I've found the tenants that do this crap are literally hoping that you give them money. In my case above I didn't even take it to an attorney, these people were so dumb my cat would win a court case against them. Oh and did I mention I took pics of their drivers license and welfare mail before I sent it to them unopened (I didn't open it but it was obvious what it was). I asked him how exactly they knew the address for drivers licenses and mail but couldn't remember the address for paying their utilities...

    I'd tell them to get bent, honestly...

  • Rental Property Investor · Seattle, WA · Member since 2014 · 1k+ posts · 1k+ votes
    9y
    Originally posted by @Cody L.:

    This sounds terrible. The more liberal the city, the more landlord unfriendly they are (and, ironically, the worse they are for cash flow).

    Add these types of stories as to why I don't invest in California.

     Tell me about it. Seattle is a freaking joke. The policies are basically in favor of loser criminals and other dead beats at the expense of the "rich" who made different choices so we weren't poor all of our lives...

  • Rental Property Investor · Seattle, WA · Member since 2014 · 1k+ posts · 1k+ votes
    9y

    Here is another option. Give them the money, then send them to collections. I had that thought after a bout with some real scammers last summer described above. I realized I could have just given them the deposit then sent them to collections for the damages. In WA I am considered their creditor and they'd have to take me to court to dispute it, which considering the mountains of evidence I had against them, they were unlikely to do.

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