On going Tenant Plumbing Requests

[Tommy Kim]

One Tenant has been frequently having toilet and shower clogging issues and requesting us to fix the issues.  I have told them if it's plumbing clog caused by the tenants we have plumber bill the tenant directly.  I'm just wondering what other Landlords here have in place for tenants who call frequently for plumbing clogging issues? Thank You....

[Jill F.]

If I am certain that it isn't my problem (ie collapsed drain line or corroded and scaled cast iron) then I pay for the first unclog on a drain and the tenant pays for subsequent unclogs of that same drain.