Bizarre Contractor in GA Broke in & Demanding Money - Thoughts?

Bizarre Contractor in GA Broke in & Demanding Money - Thoughts?

Los Gatos, CA · Member since 2017 · 131 posts · 17 votes

My painter in Georgia threw out all the blinds in my property, 15 of 17 blinds in total, when he painted the interior. Apparently , he 'attempted' to reinstall blinds but when he installed the hardware for the blinds his drill torque was too strong and he split the wood on the inside of each window frame! Damaging every window frame. Reluctantly, he accepted responsibility for replacing the blinds and told me that he would do the installation for free but I had to "pay for the blinds".(?!) He has been demanding his payment for painting the interior and insisting that we figure out this blinds dilemma asap - it's been five days since he told me he threw them out. Impatiently, he demanded that he would be there in the morning to install the blinds that 'he' selected. When I told him that I have a tenant in there now and that we would need to coordinate - his response was "tell the tenant that I'm on my way". I was on a plane, didn't get he text, so he broke in to the house to install the blinds. My tenant is a young woman who lives alone so I'm outraged that he let himself in.

What would you do/say? 

Additional issues that disappointed and surprised me - his team used my brand new stainless steel kitchen sink to wash their brushes, leaving paint and a haze in the new kitchen sink and a permanent rust stain ring from the paint can on my counter. They left the place a mess with half eaten food containers all over, muddy foot prints everywhere,  paint on every new door knob, paint on every window glass, a new door that he installed wasn't even painted - just factory prime on it as if I wouldn't notice, filthy toilets and one with human waste in it. The place looked trashed. I was shocked when I arrived to do the walk through. When we did the walk through, his team half heartedly attempted to fix the items. And he seemed put off by the list.There are still a number of items to be addressed on the final walk through.

Not looking to make out at his expense. But he seems out of line. He just sent a text that he is planning to put a mechanics lien on the place.

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  • Investor · Frederick, MD · Member since 2016 · 352 posts · 194 votes
    6y

    That's a tough situation @Katrina Cabral. If he has a key to the place you may want to change the locks and just give the tenants a different key. Unfortunately, it sounds like you're getting to a stalemate. You may have to eat some of the cost just to get this to go away (not that you're in the wrong - you're justified). To get past it and move forward with your REI goals I would try to split the cost with them on the blinds. To keep him from coming back to the property (since it sounds like that may be the best option) I would install the blinds yourself or have someone you know help you (it's pretty simple to install them - just time consuming).

    I know this may not be the best situation for you but many times it's best to just leave a bad situation in the dust (like cash for keys). As my grandfather would say - If you sir the poop pot, it always just smells worse.

  • Contractor · Seattle, WA · Member since 2018 · 78 posts · 54 votes
    6y

    @Katrina Cabral - Hey Katrina, dang. I’m a GC in Seattle. I’ve never heard of an interior paint job go perfectly but this one might take the cake.

    If you’re not willing to be calm, respectful, pleasant and patient this will likely just get worse.

    If you think they have the skills to get it done correctly you might want to extend an olive branch and do the unthinkable...offer to pay more after they complete the job to a reasonable standard. You’ll just need to grin and bear it.

    If you don’t think they can’t do it, pay and cut ties. Lesson learned.

    You may want to hire a GC if you’re having trouble finding reliable subs, or check out Thumbtack for local contractors with high customer ratings and reviews.

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