Tenant Contact in Emergency Repair Situation: Greater Seattle

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Tenant Contact in Emergency Repair Situation: Greater Seattle

Kim H.
Greater Seattle · Member since 2020 · 13 posts · 2 votes

Hi all,

When reading the Managing Rental Properties book, I noticed that it recommends we have an emergency # which tenants can call if there was an urgent repair (such as pipes are bursting).  I'm wondering if landlords have recommendations on who to call for an emergency like that?  How do you ensure the tenant only uses that contact information in case of an emergency (versus a minor leak)?  Thanks for the help!

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  • Theresa HarrisPro Member
    Member since 2019 · 15k+ posts · 11k+ votes
    5y

    Your tenant needs a way to contact you period.   Give them your phone number and your preferred way of contact.  Most tenants are pretty good....you tend to only hear about those who aren't.

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  • Sherief Elbassuoni
    Realtor · Bellevue, WA · Member since 2019 · 882 posts · 1k+ votes
    5y

    @Kim H., the rental is in which city?

    If in the City of Seattle, when you register it, you will fill a form with the emergency/contact info.

    https://www.seattle.gov/sdci/c...

    I will not recommend you to use your phone number (You will get a lot of spam especially if you posted the rental on Craigslist).

    Just buy a Google Phone Number and forward this number to your phone. Give tenants the Google Number, not your personal number.

    Feel free to reach out if you needed help.

    Thanks!

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  • Kim H.
    OP
    Greater Seattle · Member since 2020 · 13 posts · 2 votes
    5y

    Thanks for that tip! Very helpful. 

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