I am starting a collection of articles on creating and improving "soft skills".

When you are face to face with agents and home sellers, you need soft skills.

What are soft skills?

Interesting AMA article on that

http://www.amanet.org/news/AMA-2010-critical-skill...

See my collection I am building

http://bundlr.com/b/sales-and-persuasion-skills

I love entrepreneur magazine and inc magazine.  Lots of ideas.

Please what articles on

selling? persuading? leading? influencing?

Please add them here.

And the best book I know dealing with home sellers and agents is

http://www.amazon.com/The-Essential-People-Skills-...