What is the biggest complaint from investors switching Property Managers?

[Margaret Finnegan]

I would love to hear what the biggest complaints you hear from investors and owners switching from one property management company to another? 

[Bob S.]

Quote from @Margaret Finnegan:

I would love to hear what the biggest complaints you hear from investors and owners switching from one property management company to another? 

 They do not do their job, respond to tenants. and owners, do not take care of repairs post 3 days collect rent, etc,  like I said they do not do their job,