The Most Important Key Factor To Customer Diplomacy
In today’s episode of The Art of Passive Income, we talk with Jeremy Greenberg, Founder of The Avenue Group which builds businesses through advising leaders (Advisors), operating early stage companies (Ventures) and sharing business knowledge (Educators).
Jeremy created multi-million dollar business units from scratch at two Fortune 500 companies (Capital One and Avon Products) and is Entrepreneur in Residence at the Wharton school University of Pennsylvania, where he holds an MBA.
Join us as we talk with Jeremy about customer diplomacy and the importance of building balanced relationships so it helps both the business and it customers.
Plus, Jeremy gives examples of companies that are dialed into customer service and experience and why he says Facebook is off-track and shows us where their biggest challenge lies!
And what is the number one most important key factor in customer diplomacy?
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