9 Design Elements every HOA Community Website Needs
Tuesday, October 18
With websites being one of the most effective ways to keep HOA residents informed, it’s important to make website design a priority. A well-designed website makes it easier for residents to find the community on search engines and quickly find the information they need. In this article, you’ll le...
How to Improve Your HOA Board Meeting with Technology
Tuesday, May 17
As a board member or a community manager, you hold regular HOA board meetings on a monthly and annual basis to discuss important community issues, make decisions, and communicate those decisions to residents. Successful board meetings are critical to smooth community operations, reducing costs, a...
Should Your HOA Use Email? + 10 Examples
Tuesday, May 10
In today’s digital landscape, there is no shortage of tools to keep your residents informed. With emerging communication tools such as text messaging and social media, is email still worthwhile for your HOA? In this post, you’ll learn about the power of email and 10 ways to use it in your commu...
6 Steps to Improve Transparency in Your HOA's Communication Efforts
Thursday, May 05
Managers and board members often struggle with improving transparency in their communication strategy - both internal organization visibility and externally with residents. When companies lack visibility into their communication efforts, they can lose up to $62.4 million in productivity accordin...
Benefits of Customer Support Software for Property Management
Thursday, March 31
Customer service is at the heart of any property management business. When done well, customer service increases resident satisfaction, loyalty, and retention. In today’s digital age, residents are looking to the web to get answers instantly. They also look up to their management company to pro...
Should your Community use Text Messaging?
Thursday, March 17
The number of community associations is constantly growing with more residents desiring a sense of community and shared responsibility. To ensure that a community runs smoothly and to improve the resident experience, communication with residents is critical. Residents expect to receive informatio...