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October 2 - 4 Early Bird tickets are now ON SALE. Purchase your tickets today and save $100!

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7 Ways to Communicate with Your Residents

Wednesday, March 09

Communication is vital to a community’s success. It enables boards and managers to operate the community more efficiently and increase transparency with residents. However, in an ever-changing world, boards and managers often struggle with keeping residents informed. Which communication tools ...


What makes a property management company successful?

Thursday, May 20

A successful property management company is one that can build positive long-term relationships with its tenants and multifamily clients, establish credibility in the industry, and grow over time. Success, however, doesn’t come without planning, seeing the big picture, and attention to detail. Wh...


Communicating with Tenants, What It Can Do For You

Monday, September 14

One of the most important responsibilities for any property manager is to communicate with their tenants. In the long-term, communicating frequently with tenants will enable many benefits for the property manager. Keeping communication at the center of the customer service strategy helps manage...


6 Strategies to Position Your Property Management Business for Better

Friday, October 11

Implementing a growth strategy to further your apartment, HOA, or condo management business goals is necessary for long-term survival. According to the Small Business Association, more than 30% of new businesses fail within the first two years and 50% fail within 5 years with only 25% surviving ...


How to Win New Business in a Competitive Property Management Industry

Friday, October 11

The property management landscape is becoming more competitive with new players entering an already saturated market and companies struggling to gain new business. To maintain a sustainable business model and generate revenue, it’s important for management companies to focus on finding fresh new...


4 Must Do's for your Client Services Team

Tuesday, September 24

The client service team is at the heart of your HOA, condo, or rental management company’s operations. They are busy at work carrying out the many responsibilities designated to them by community associations and delivering the promised services to help run communities well. For the client serv...