Hello,

I rented a single family home to a family with two toddlers, and within 2 months of living in this home (new construction new home) they called and said there was dampness around washing machine. I sent the plumber out and he said there was nothing wrong with the machine (it is a brand new LG front loader). I then inspected the home, and the floor not in front of the washer but in the kitchen and living room adjacent to the laundry room has lifted off the sub-floor (it is LVP floor). There were crayon and pencil marks on the walls and greasy kid hand prints on the walls downstairs. An orange juice spill was next to where kids eat and lots of ants were crawling along the baseboard there. I sent them an email summarizing my findings and asking them to take care of ants and clean the spills to avoid pests. I also mentioned in the email the fact that washer inspection did not indicate there were any issues with the appliance. The husband became argumentative when I pointed out these issues while inspecting which is concerning to me. I am worried about high turnover costs when they leave, and do. not plan to renew a lease with them. They are paying on time and had 800 credit when I screened. He is a professor of engineering at a local university. Any advice on how to handle this would be greatly appreciated. Their security deposit is only $1700.