Hey BP fam,

I am relatively new to real estate investing and recently completed my first rehab project in Dayton, OH. Following recommendations here on BiggerPockets, I reached out to True Home Ohio and signed a management agreement with them.

However, communication has been sparse so far. To make matters worse, a contractor showed up at the property unannounced, and when I asked True Home Ohio why, they stated they had no idea he was coming.

On top of that, I am questioning their fee structure and wanted to see if this is standard for property management companies. Along with the 8% monthly management fee (which I expected), they are charging:

• Half of the first month's rent

• Property Reserve Deposit: $500.00

• Set-up Service Fee: $199.00

• Inspection and Trip Cost: $250.00 (keep in mind the contractor mentioned he was making multiple stops before mine)

• Coordination Fee: $30.00

• Photo Shoot Fee: $200.00 – $250.00 (they also won't disclose the vendor because I wanted to check if I could find someone for a better price)

It feels like these upfront fees are just a way for them to collect money before they've really done any substantive work. Please let me know if I am missing something here. I want to make sure I'm making the right move and don't want to lock myself into a bad management company if this isn't normal industry practice.

Thanks in advance for any insights!