Property Manager – Day-to-Day OperationsHandles the operational nuts and bolts:Leasing and rent collectionTenant communication and screeningRepairs and maintenanceEvictions, legal noticesCompliance and inspectionsMonthly rent and expense reportingGoal: Keep the property occupied, compliant, and functioning smoothly.Asset Manager – Long-Term Financial StrategyFocused on increasing value and return over time:Setting investment targets (IRR, cash-on-cash, etc.)Market analysis and performance benchmarkingPlanning renovations/capital improvementsAdvising on refinance, 1031 exchanges, exit strategiesTax planning and portfolio diversificationGoal: Maximize ROI, equity growth, and long-term performance.In short:A property manager preserves an asset.An asset manager grows it.As property managers, many of us are already doing more than traditional “management” work—especially for investor clients who look to us for guidance.So here are a few questions I’d love to hear your thoughts on:Do you market your PM services as “asset management”?

Apart from ACH, which is free vs. a fee on other platforms, the software also keeps track of property analytics and can create a statement of cash flows (NOI/Net Income views also available) and has export functions to give your CPA come tax time.

I’ve also heard good things about Dropbox Sign—it’s simple to use and works well if you just need reliable, straightforward e-signature functionality.

This is a tool investors use to identify the type of deals they’re after based on their qualitative (location, property class, vintage, use/function, etc.) and quantitative (financial) characteristics.For example, how much capital do you have for each deal?

I used Zapier to automate the whole process.Since then I moved from Guesty for Hosts to Hostaway and they have this functionality built in.

However, the objective of my post wasn’t just to highlight their value, but to emphasize how reviews function as an operational KPI directly impacting ROI in short-term rental portfolios.From a performance management perspective, we’re not just talking about reputation — we’re talking about:Ranking algorithms (Airbnb’s SEO model heavily weighs recent positive reviews)Conversion rates (5-star average listings consistently outperform on pricing tolerance)Booking velocity (influenced by review recency and consistency)In our property management operations, we treat reviews as predictive indicators of future cash flow, not just retrospective guest feedback.

I knew of the Vice President through some Chamber of Commerce functions and local happenings but I’m not sure if she knew my name.

As far as analyzing deals, I use an excel spreadsheet but it functions pretty similar to the BP 'Rental Property Calculator'.

You can start by watching the handful of YouTube tutorials people have posted; they’re not official, but they walk through common functions and give you a sense of the system.

Thank you  Hello Tenzing,This comes down to your personal preference and how much the $10K additional investment will contribute to cashflow.If you are buying in New York, putting 100K down on a property vs. putting 110K down (for example) will not have a significant impact on monthly cashflow or overall ROI.That said, if the bathroom functions just fine and you can live with it for another year or 2, look into your investment options and how a prospective deal will change with an additional $10K down OR $10K to buy down your interest rate.All the best!