Would you expect similar growth in popularity and appreciation of those units? 

He had paid early but cancelled the electronic payment as he expects compensation for the leak.How would you respond to the tenant in this situation?

For me, I expect an answer within one business day if I contact them.

Real talk…I’ve noticed many agents (some who’ve I’ve met here, no shade) are annoyed when I ask for numbers on a property. Numbers you’d typically find on a P&L statement (expenses and income /rents). More than on...

Expect data-driven answers, not opinions.What tenant pool do you target?

A well written management contract should clearly spell out what is expected of both the PMC and the owner, to PROTECT both and avoid misunderstandings.

@Reggie SmithRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

How much should I expect to pay and should I do this right away?

As an investor, I see a great property manager as my boots on the ground, someone who’s looking out for my property like it’s their own.I expect them to handle the day-to-day stuff: tenant communication, maintenance, rent collection, turnovers, etc , without needing me to step in all the time.

Quote from @Keegan Mraz: What's a good amount of expected cash flow to look for, for a first time investor looking to house hacking a 2-4 Multi-Family Unit?