Business Page
Lyon Property Group
Property Manager
4.6 stars
633 Reviews
Markets served
New London, CT
Mystic, CT
Providence, RI
Warwick, RI
Cranston, RI
East Providence, RI
Westerly, RI
Woonsocket, RI
Pawtucket, RI
Cumberland, RI
West Warwick, RI
Lincoln, RI
Smithfield, RI
Licenses, Designations or Certificates
Licensed Realtor in Rhode Island, Connecticut and Massachusetts. Registered General Contractor in Rhode Island. RI Realtor License Number: REC.0045713 CT Realtor License Number: RES.0828126
About us
We are a property management firm based out of Warwick, Rhode Island with 900 units currently under management. We P.R.I.D.E. ourselves on our established systems and depth of industry experience in our local market. We live by our core values: Personal Excellence - 1% Better Everyday Respect - We treat the janitor the same as the CEO Integrity - We do the right thing when no one is looking Dependability - You can count on us like you can count on the sun rising Execution - Ideas are sh!t, execution is the game If you are looking for a property manager that understands how to consistently generate strong returns, we are here for you.
Specialties
Commercial
Offices
Retail
Mixed Use
HUD/Section 8
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Large multi-family: 100+ units
Long-term rental: 12+ months
Single-family/Townhouse/Condo
Small multi-family: 2-4 units
Large multi-family: 5-19 units
Large multi-family: 20-49 units
Large multi-family: 50-99 units
Large multi-family: 100+ units
Other Property Management Services
HOA/Associations
Student Housing
Reviews (633)
4.6 stars
633 Reviews
4.6 stars
625 Reviews
5.0 stars
8 Reviews
5.0 stars
2 weeks ago
Reviewed by
Sarah Tate
Lyon recently took over our property & the transition has been smooth thanks for Jessica, our property manager. My biggest complaint with our last company was the lack of communication, but on the few occasions I have reached out, Jessica has always replied promptly & helped resolve the issue.
2.0 stars
Edited a month ago
Reviewed by
Erin N
I'm less than impressed. First, Patty was okay with our board voting for a $200 fee increase for our HOA over email, without holding a meeting or informing the members first. Then, she offered to hold our HOA meeting in Warwick, which since it's in a different county than our condo, is a violation of Rhode Island State law. She did not answer my legitimate questions about our budget in a timely manner. I wouldn't advise using Lyon for your HOA management. I have recommended to my fellow condo owners that we look for other options.
In a follow up to the response... They should know Rhode Island law... when I first mentioned that it violated the law to hold the meeting in Warwick... Patty told me I should suggest a suitable nearby location. I then said that I would call the local library, which she then said she would do. If she had called a couple of the libraries in Providence, she could have actually gotten us a room at no cost to the Association at all. I was able to explain this to her at our HOA meeting.
I think Patty means well, but perhaps Lyon Property Management needs to hire more people to assist her and their clients. I am hesitant to recommend this company based on my personal experiences.
5.0 stars
a month ago
Reviewed by
Ava Von Voigt
My boyfriend and I have had a wonderful experience with Lyon Property Group. We especially enjoyed talking and discussing about our place, the lease and other personal matters with Jessica Scotti the portfolio manager. She answered every question we had and helped our transition from wanting to see the place to signing the lease to moving in. We love the area and the way you pay rent and request any maintenance needed all on an app. So far we have had no complaints and find the other neighbors extremely welcoming :)
5.0 stars
a month ago
Reviewed by
Wilson Piriz
After almost 5 years with Lyons I worked with a very competent property management team: Nick Gomes, Jessica, Zy, Frank, etc. They all demonstrated commitment, knowledge of their craft and an immense amount of patience, something rare these days in any customer-oriented service. If I was in your shoes looking for a property manager, I'd choose Lyons all the way! Thanks guys!
5.0 stars
a month ago
Reviewed by
Bonnie-Jo Larkin
We just closed on our new home with the help of Jess Scotti! Jess guided us through the process, advocated for us when needed, and kept us fully informed all along the way. She also supplied us with valuable referrals for inspectors and those companies were great to work with. She was right by our side up to and including at the closing. A talented professional! You would be very happy working with her.
5.0 stars
a month ago
Reviewed by
Elizabeth Hearn
I've had a great experience with Lyon Property Management. Everyone on the team is friendly, professional, and always willing to help when something comes up. They do a great job communicating with residents, staying on top of maintenance requests, and making sure properties are well managed. One thing I've really noticed is how hard everyone works behind the scenes to keep things running smoothly and find solutions to problems quickly. It's clear that they genuinely care about the residents, the owners, and the properties they manage. I would definitely recommend Lyon Property Management to anyone looking for a property management company that is organized, responsive, and truly cares about the people they work with.
1.0 star
3 months ago
Reviewed by
Arianne McKinney
I rented from Lyon property group. I was at the property for two years March 2024 I moved in. It was great at first. Then the pest problem started in October 2024 and they only sent an exterminator once. The issue got worse and with multiple requests from all tenants it still didn’t get resolved until a year later when the issue was really bad and that’s when they set up the exterminator to come 1 a month. Mind you I lost a lot of my property this whole time because of the pest issue and had to replace it. It took them a month to send someone out to look at my fridge that was broken and once the new one came it took them longer to have the old fridge removed because it had the peat inside it so the appliance company wouldn’t take it. My bathtub and sinks back up three times the two years I lived there. One of the matinee request to fix the plumbing backups happened during winter months and they didn’t even call anyone to come fix it until I had called five times in a two months for it. I was worried the pipes would freeze. I also revived a notice that they didn’t want to renew my tenancy without the legally required 30 day notice. I have all the pictures, ledgers, texts, emails, and agreements I made with them for the financial issues I was having as a tenant due to going through a divorce. They claim to work with you during financial crisis but they do not. Taking legal action because not one person should have to deal with this.
5.0 stars
5 months ago
Reviewed by
Gale Gaines
Lyon property management has been a great experience due to their professional and kind ways to help solve problems in my apartment.I Want to mention a special person Ian Buffum it's such a great pleasure to work with him.His patience , kindness and problem solving is very spectacular. He has always answered my calls. Which he has always had a great solution of solving.. Keep up the good work and thank you for all you've done for me
5.0 stars
over 1 year ago
Reviewed by
Neek Hodge
Exceptional experience with the Lyon Team. If you’re looking for an experienced team of professionals look no further. And guaranteed, you will refer your friends and family as well :)
5.0 stars
over 1 year ago
Reviewed by
Marisela Talavera
The Lyon Team is very Professional & provides Great knowledge, support, and skills, whether it regards property management or Investing in Real Estate throughout New England 🙌🏼
5.0 stars
over 1 year ago
Reviewed by
Chris Gagnon
Their team is professional, responsive, and genuinely cares about the properties they manage. They are quick to address any issues or concerns and ensure that everything is handled efficiently.
I highly recommend Lyon for anyone seeking reliable and top-notch property management services.
5.0 stars
over 1 year ago
Reviewed by
Roosevelt Shider
Lyon has a team of very knowledgeable professionals in the field of property management, flipping, buy and hold investments and investor friendly agents.
5.0 stars
over 1 year ago
Reviewed by
Michael Diossa
Their resources and insights have been invaluable for growing real estate portfolios, making complex concepts easy to understand and implement.
5.0 stars
over 1 year ago
Reviewed by
Tyler Fontaine
Top Tier company. The best in the New England area. 10/10 recommend.
5.0 stars
over 1 year ago
Reviewed by
Jaston Robinson
Investor friendly property managers & investor agents. They offer pretty much any service you would be interested in if you’re in the real estate industry.
5.0 stars
over 2 years ago
Reviewed by
Frank Patalano
Lyon Property Management does a good job of taking care of my properties.
They keep improving systems and making things more automated which means less work for me.
5.0 stars
over 1 year ago
Reviewed by
Neek Hodge
Exceptional experience with the Lyon Team. If you’re looking for an experienced team of professionals look no further. And guaranteed, you will refer your friends and family as well :)
5.0 stars
over 1 year ago
Reviewed by
Marisela Talavera
The Lyon Team is very Professional & provides Great knowledge, support, and skills, whether it regards property management or Investing in Real Estate throughout New England 🙌🏼
5.0 stars
over 1 year ago
Reviewed by
Chris Gagnon
Their team is professional, responsive, and genuinely cares about the properties they manage. They are quick to address any issues or concerns and ensure that everything is handled efficiently.
I highly recommend Lyon for anyone seeking reliable and top-notch property management services.
5.0 stars
over 1 year ago
Reviewed by
Roosevelt Shider
Lyon has a team of very knowledgeable professionals in the field of property management, flipping, buy and hold investments and investor friendly agents.
5.0 stars
over 1 year ago
Reviewed by
Michael Diossa
Their resources and insights have been invaluable for growing real estate portfolios, making complex concepts easy to understand and implement.
5.0 stars
over 1 year ago
Reviewed by
Tyler Fontaine
Top Tier company. The best in the New England area. 10/10 recommend.
5.0 stars
over 1 year ago
Reviewed by
Jaston Robinson
Investor friendly property managers & investor agents. They offer pretty much any service you would be interested in if you’re in the real estate industry.
5.0 stars
over 2 years ago
Reviewed by
Frank Patalano
Lyon Property Management does a good job of taking care of my properties.
They keep improving systems and making things more automated which means less work for me.
5.0 stars
2 weeks ago
Reviewed by
Sarah Tate
Lyon recently took over our property & the transition has been smooth thanks for Jessica, our property manager. My biggest complaint with our last company was the lack of communication, but on the few occasions I have reached out, Jessica has always replied promptly & helped resolve the issue.
2.0 stars
Edited a month ago
Reviewed by
Erin N
I'm less than impressed. First, Patty was okay with our board voting for a $200 fee increase for our HOA over email, without holding a meeting or informing the members first. Then, she offered to hold our HOA meeting in Warwick, which since it's in a different county than our condo, is a violation of Rhode Island State law. She did not answer my legitimate questions about our budget in a timely manner. I wouldn't advise using Lyon for your HOA management. I have recommended to my fellow condo owners that we look for other options.
In a follow up to the response... They should know Rhode Island law... when I first mentioned that it violated the law to hold the meeting in Warwick... Patty told me I should suggest a suitable nearby location. I then said that I would call the local library, which she then said she would do. If she had called a couple of the libraries in Providence, she could have actually gotten us a room at no cost to the Association at all. I was able to explain this to her at our HOA meeting.
I think Patty means well, but perhaps Lyon Property Management needs to hire more people to assist her and their clients. I am hesitant to recommend this company based on my personal experiences.
5.0 stars
a month ago
Reviewed by
Ava Von Voigt
My boyfriend and I have had a wonderful experience with Lyon Property Group. We especially enjoyed talking and discussing about our place, the lease and other personal matters with Jessica Scotti the portfolio manager. She answered every question we had and helped our transition from wanting to see the place to signing the lease to moving in. We love the area and the way you pay rent and request any maintenance needed all on an app. So far we have had no complaints and find the other neighbors extremely welcoming :)
5.0 stars
a month ago
Reviewed by
Wilson Piriz
After almost 5 years with Lyons I worked with a very competent property management team: Nick Gomes, Jessica, Zy, Frank, etc. They all demonstrated commitment, knowledge of their craft and an immense amount of patience, something rare these days in any customer-oriented service. If I was in your shoes looking for a property manager, I'd choose Lyons all the way! Thanks guys!
5.0 stars
a month ago
Reviewed by
Bonnie-Jo Larkin
We just closed on our new home with the help of Jess Scotti! Jess guided us through the process, advocated for us when needed, and kept us fully informed all along the way. She also supplied us with valuable referrals for inspectors and those companies were great to work with. She was right by our side up to and including at the closing. A talented professional! You would be very happy working with her.
5.0 stars
a month ago
Reviewed by
Elizabeth Hearn
I've had a great experience with Lyon Property Management. Everyone on the team is friendly, professional, and always willing to help when something comes up. They do a great job communicating with residents, staying on top of maintenance requests, and making sure properties are well managed. One thing I've really noticed is how hard everyone works behind the scenes to keep things running smoothly and find solutions to problems quickly. It's clear that they genuinely care about the residents, the owners, and the properties they manage. I would definitely recommend Lyon Property Management to anyone looking for a property management company that is organized, responsive, and truly cares about the people they work with.
1.0 star
3 months ago
Reviewed by
Arianne McKinney
I rented from Lyon property group. I was at the property for two years March 2024 I moved in. It was great at first. Then the pest problem started in October 2024 and they only sent an exterminator once. The issue got worse and with multiple requests from all tenants it still didn’t get resolved until a year later when the issue was really bad and that’s when they set up the exterminator to come 1 a month. Mind you I lost a lot of my property this whole time because of the pest issue and had to replace it. It took them a month to send someone out to look at my fridge that was broken and once the new one came it took them longer to have the old fridge removed because it had the peat inside it so the appliance company wouldn’t take it. My bathtub and sinks back up three times the two years I lived there. One of the matinee request to fix the plumbing backups happened during winter months and they didn’t even call anyone to come fix it until I had called five times in a two months for it. I was worried the pipes would freeze. I also revived a notice that they didn’t want to renew my tenancy without the legally required 30 day notice. I have all the pictures, ledgers, texts, emails, and agreements I made with them for the financial issues I was having as a tenant due to going through a divorce. They claim to work with you during financial crisis but they do not. Taking legal action because not one person should have to deal with this.
5.0 stars
5 months ago
Reviewed by
Gale Gaines
Lyon property management has been a great experience due to their professional and kind ways to help solve problems in my apartment.I Want to mention a special person Ian Buffum it's such a great pleasure to work with him.His patience , kindness and problem solving is very spectacular. He has always answered my calls. Which he has always had a great solution of solving.. Keep up the good work and thank you for all you've done for me