Why Sellers hate Home Inspections - A Strategy for Buyers and their Agents

Why Sellers hate Home Inspections - A Strategy for Buyers and their Agents

Alan AsriantsBusiness Member
Real Estate Agent · Philadelphia, PA · Member since 2019 · 1k+ posts · 1k+ votes

Over the past five years, we have been in what is mostly a seller's market. Often in a seller's market, buyers are forced to waive contingencies, increase purchase prices, and provide very favorable terms to the seller.

One of the most common contingencies that is waived is the home inspection contingency. This is usually waived for obvious reasons. Without a home inspection contingency, the buyer can't renegotiate terms or terminate the agreement for something found during the home inspection, whether it is major or minor.

In Pennsylvania, buyers can terminate the agreement for any reason. That means if the only issue in the home inspection report is a GFCI outlet that needs to be replaced, the buyer can still terminate the contract.

This is a significant concern for sellers because, even if their property is in excellent shape, a buyer might still back out due to cold feet. Waiving the contingency eliminates this risk for sellers. The home inspection contingency is also the most common point at which contracts fall apart.

Since the 2020 post-COVID market shift, I have noticed that more of my contracts are being accepted with home inspection terms. However, sellers tend to be very strict with their responses because we are still in a seller's market. In the back of their minds, they know they can terminate the agreement and likely find another buyer.

One of the things sellers hate the most—regardless of the market—is when buyers use the home inspection contingency to negotiate minor issues just to get money out of the seller. This practice, commonly known as "nickel and diming," frustrates sellers and can jeopardize deals. It can leave the seller very angry and not want to negotiate ANY terms with the Buyer. While the Buyer might think that asking for all these minor credits that add up is a good strategy, what they forget is that they are dealing with a human being. That human being can become offended and not want to negotiate further. This jeopardizes your chances at maximizing your negotiated terms.

A strategy I use for my buyers to improve their awareness and increase their chances of negotiating better terms after the inspection is to be as informative as possible during the showing. While this might seem straightforward, many agents don't do it.

Many agents act as "yes men" (or women), praising the house while ignoring visible issues that the buyer might not notice. This approach creates problems later during the home inspection process.

When I walk through a property with my clients, I immediately note things that need to be addressed. I don't focus on aesthetics like wall colors, kitchen cabinets, or flooring materials—those are personal preferences. My job is to identify necessary repairs and make sure my Buyer is buying a solid home. If I see that all the windows need replacing, I make sure the buyer knows. If the electrical system is ungrounded and needs rewiring, I point it out. Any other issues that stand out, I highlight for the buyer.

This way, when the buyer submits their offer, they are already aware of the existing issues and can reflect that in their price or terms. When those issues appear in the inspection report, they are fully prepared for them, understanding that these are problems they will have to address. As a result, when buyers negotiate with the seller, they are more prepared, less likely to get cold feet, and more confident in what needs to be fixed and how much to ask for.

If there are issues we didn't notice during the walk-through that arise in the inspection report and they are significant concerns, we always address them. Unless there's a major structural or other issues that significantly impacts the property's value and will be an absolute deal breaker, we inform the seller that we were already aware of other items during our walkthrough but are only requesting remediation for the major concerns that were not directly seen or disclosed.

This strategy has been highly effective in negotiations. It signals to the seller that we are not trying to squeeze every dollar out of them, which often leads to frustration. It also shows that we are serious buyers who want to proceed with the purchase but need to renegotiate due to significant, unforeseen issues.

Ultimately this keeps the Buyer at ease, fully aware, and prepared, and gives them highest chances of success for home inspection negotiations. If you are a Buyer that is waiting to use the home inspection contingency, regardless of the condition of the home to renegotiate terms and get more of a discount, you will only upset all parties.

Good luck to all!

Alan Asriants - New Century Real Estate 590 Reviews
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  • Bruce WoodruffPro Member
    Contractor/Investor/Consultant · San Diego / Phoenix · Member since 2021 · 12k+ posts · 15k+ votes
    1y

    Good take! As a GC who has done Home Insepctions on the side, and has been the recipient of many Inspection reports on my own purchases and sales, I would note that many Inspectors are not really very good. 

    Yes they are certified by some agency like Nachi or Ashi, but that really means little. Many are retired accountants or such that are just looking for a fun little side gig to make some 'easy' income. Not bad people, just in way over their heads....

    So the main goal of these folks become CYA. Don't get sued because you missed something. So what they end up doing (especially when they are just getting started) is they will call out everything. Everything. This will just kill a deal and P*** off the seller and both agents, because now the buyer is freaked out and asking for major credits.

    What I used to do and would suggest to any Home Inspectors, is this - There are usually 2 places to list possible issues in a report, 1) the item-by-item Report as a whole, and 2) the summary. So in the Summary should go ONLY major issues...like roof leaks, structural issues like cut trusses or missing footing posts, ungrounded or faulty electrical systems and the like. Everything else is just 'in the report'. 

    And that is how I would present it at the post inspection meeting with the buyer - "The house overall is in ______condition. The major issues are listed in the Summary at the end of the report. But read the entire report to understand what all of the issues may be"

    The Realtors loved me. But I was also totally honest about the major issues and they knew that I knew, so there was no pushback.

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