We just wanted to let all our fellow Realtors know.

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We just wanted to let all our fellow Realtors know.

William Cameron
Member since 2021 · 1 post · 0 votes

 We just heard back from one of our clients about One Guard Home Warranty. Our clients called them out three times for the compressor in their refrigerator and nothing was done, but charged our clients $75.00 each time. Right after the third man left they called a appliance repair company and he informed them the compressor was shot, so they replaced it. I called and spoke with one of the managers at One Guard and I explained what had happened and he says so, what else can I do for you.

We will NEVER use One Guard Home Warranty again and hope you won't use them either!

Mike & Cheri

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  • Bruce Lynn
    Real Estate Broker · Coppell, TX · Member since 2011 · 5k+ posts · 4k+ votes
    5y

    All home warranty companies can be heroes or villains.   Sometimes I've seen them replace whole AC systems for the $75 service call and that probably would have been a $5000-$7000 bill.   or like you describe...I've seen them take weeks to decide, weeks to order parts, or come up with some other kind of excuse, whey they can't fix something or cover something.  I've pretty much heard good stories or horrible stories about all of them.  Very hit and miss.

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  • Nathan GesnerBusiness Member
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    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    5y

    Thanks for sharing. Not Property Managers I know won't manage a rental with a home warranty. They are quick to deny, slow to respond, and pay peanuts so you rarely get a good contractor.

    The DIY Landlord Book4.7247 Reviews
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