Mortgage funded but no repayment plan?

Question

So we closed a mortgage on Feb 17th 2026. We got the check that afternoon.

It’s a month later and I still have not gotten any documents on when the first payment will be? The closing costs were great, the loan terms were great but no contact from them since we closed🤷‍♂️

I’ve been getting mortgages for 40 years, I’ve never had one take this long to get back with me after we closed.

Thoughts? And yes, I’ve reached out to the mortgage broker but he isn’t getting a response from them either.

Chris Seveney · Answer

Your closing package will tell you when you had prepaid interest up until what date. is paid in arrears. So if you had prepaid interest for the month The interest for March is not due till the end of the month so your first payment most likely has mentioned would be April 1.

Pierre Guirguis · Answer

A lot of times what happens is the loan gets transferred to the servicing department or sold to a servicing company shortly after closing, and the payment instructions come from them rather than the lender you closed with. Sometimes that notice can take a few weeks to show up.

In most cases the first payment is simply the first of the second month after closing (so a Feb 17 closing would typically have an April 1 payment), but you should still receive a welcome letter or servicing notice confirming where payments go.

If neither you nor the broker have heard anything yet, I’d probably check two things: whether the loan has already been transferred to a servicer, and whether the closing package listed a servicing contact or interim payment address.

Worst case, the payment date is fixed in the note you signed at closing, so you won’t get penalized for their delay in sending the servicing info.

Nyron Isaac · Answer

Do not panic, but pull out your closing wet-sign packet immediately. Look for a document titled 'First Payment Letter' or 'Temporary Payment Coupon.' Lenders are legally required to include this in your closing stack; it will list the exact due date and a temporary physical address to mail a check.

What you are experiencing is a classic servicing transfer delay. Investor and non-QM lenders frequently fund deals and immediately sell the loan file to secondary market servicers. If the data transfer gets bottlenecked between the entities, your account won't exist in either system yet, which is why your broker is getting radio silence. Document all your outreach attempts to protect your credit, and keep the payment cash liquid in your account until the new servicer welcome letter arrives.

Akwgar Bage · Answer

have a family member that does title closing and he always tells client to take a photo of the first payment letter to avoid scenarios like this :)

Mike Kirby · Answer

Thanks everyone. They finally responded to our emails today. April 1st it is! I did also find it buried in the closing docs on page 68 of the 94 page document. Right in front of my eyes the whole time:)

J Castro · Answer

That does happen occasionally, especially if the loan was immediately transferred to a servicing department or third-party servicer after closing. In those cases, the payment instructions and welcome package usually come from the servicer rather than the lender you closed with, and sometimes that notice can take a few weeks.

That said, a full month with no communication is definitely longer than normal.

As @Pierre Guirguis stated, in most mortgages, the first payment is due the first day of the second month after closing, so with a Feb 17 closing it’s typically April 1. That date should also be listed in the promissory note you signed at closing, so you can confirm it there.

A couple things I’d check:

• Review your closing docs / promissory note for the first payment date • See if the loan was sold or transferred to a servicer • Ask the title company or closing attorney if they have the servicing contact

Worst case, you won’t be penalized for their delay in sending the servicing info — the payment terms are already fixed in the loan documents. But they definitely should have reached out by now.

Mortgage funded but no repayment plan?

Mortgage funded but no repayment plan?

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