Why I Bought a Home in the East Bay Without Using a Real Estate Agent

Why I Bought a Home in the East Bay Without Using a Real Estate Agent

New to Real Estate · San Francisco · Member since 2022 · 2 posts · 0 votes

Hi all – I wanted to pass on a write up I did with some thoughts on using agent vs. going it alone when buying a home in the Bay Area after having just gone through the process last year. Feel free to DM me if I can offer any advice on your own search!

When, last year, my wife and I set out to buy a home in the East Bay, we initially assumed, like nearly everyone we knew, that using a real estate agent was a given. Friends, colleagues, and even the listing agents themselves reinforced the notion that going it alone was unthinkable in the Bay Area’s competitive market. After reading news coverage of the National Association of Realtor’s class-action settlement in 2024, however, we became more skeptical. We also ran the numbers and at an estimated $70,000, the cost was meaningful enough to give us pause. We decided to move forward with a dual approach, splitting our search between agent-assisted properties and homes where we represented ourselves. We learned a lot through the process and were able to dispel some myths about buying a home in the Bay Area.

Myth #1 – The seller pays the agent, so the service is free for buyers

The idea that buyers don’t pay for their agent is a persistent myth. In reality, whether the agent’s commission is paid directly by the buyer or indirectly through the seller, the cost is shouldered by the buyer. In the indirect case, payment takes the form of a lower effective offer for the home. For example, if you offer $500,000 for a home and use an agent, your effective offer is reduced by the agent’s 3% commission. That means the seller is really considering a less competitive offer of $485,000, not $500,000. Ultimately, it’s the buyer who shoulders the cost - often tens or hundreds of thousands of dollars.

Myth #2 – An agent will help you find a fair price

This may have been true before websites like Zillow and Redfin, which today allow buyers to access an unprecedented amount of market data. We used these sites to pull recent sales data and determine fair price-per-square-foot benchmarks for our top neighborhoods. With this data, we were surprised to find that the ‘comparable sales’ our agent sent to guide our offers were consistently the most expensive homes in the neighborhood. He gave us a variety of reasons as to why these homes were the right comparables, but to us the truth became clear. Because his commission was a percentage of the purchase price, our agent’s incentive was to convince us to pay as high a price as possible. In addition, a stronger offer would increase our probability of winning the house, and his chances of getting paid. Thus, our agent’s incentives were misaligned with our interests, and this influenced how he advised us.

Myth #3 – An agent is essential for navigating the paperwork

While agents can provide standard forms like the California Residential Purchase Agreement (RPA), they cannot advise you on contract language. In fact, the buyer representation agreement we signed with our agent stated this explicitly and advised us to contact a real estate attorney for advice on contract language. Additionally, the California RPA is a standardized contract that doesn’t typically change from offer to offer and you do not need to work with an agent to use the form. While there are other forms involved in the process, the bottom line is that most of the contracts you will use will be on standard forms that are available online.

Myth #4 – Listing agents won’t sell to self-represented buyers

Of all the myths we encountered, this was perhaps the most pervasive. Every listing agent we interacted with went out of their way to reinforce the idea that buying a home in the Bay Area without an agent was just ‘not something people do.’ At almost every open house we attended, when we informed the listing agent that we were self-represented, he/she invariably responded with ‘oh, that’s just not done in this market’ and ‘oh wow, I’ve never seen that before.’

To be clear, our agent did add some value during our search, especially in managing the paperwork and responding to follow-ups. But for us, these services were worth thousands, not the tens-or-hundreds of thousands of dollars agents currently earn per transaction. It just seemed ludicrous that our agent would make the equivalent of the annual salary of some teachers by putting in the fifteen or so hours he spent with us through the entire process. As our search progressed, we increasingly leaned into self-represented offers as we became more confident in our ability to manage the process ourselves. We ended up closing on a house in Oakland late last year after a self-represented offer we negotiated well below list price! Our experience taught us that, with the right preparation, buyers can successfully navigate the process without an agent - and save a significant sum in the process.

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Bradley BuxtonBusiness Member
Real Estate Agent · NV · Member since 2023 · 1k+ posts · 719 votes
8mo

@Danforth Dougherty

Great post, and it's always a good reminder for agents on how they can add value.  Any service can be done by anyone because people already do it. It's a trade-off for your time. Can you change your own oil? Can you represent yourself? Can you clean your own house? Can you do your own dental work? Maybe not that last one, but you get the idea. If you have the time and energy, you can do anything. Everyone has a skillset and can leverage those or use others that have a skill I don't have. There are a lot of bad agents out there, and right now someone has an appointment with the worst doctor in the world. 

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  • Bradley BuxtonBusiness Member
    Real Estate Agent · NV · Member since 2023 · 1k+ posts · 719 votes
    8mo

    @Danforth Dougherty

    Great post, and it's always a good reminder for agents on how they can add value.  Any service can be done by anyone because people already do it. It's a trade-off for your time. Can you change your own oil? Can you represent yourself? Can you clean your own house? Can you do your own dental work? Maybe not that last one, but you get the idea. If you have the time and energy, you can do anything. Everyone has a skillset and can leverage those or use others that have a skill I don't have. There are a lot of bad agents out there, and right now someone has an appointment with the worst doctor in the world. 

  • New to Real Estate · San Francisco · Member since 2022 · 2 posts · 0 votes
    8mo

    Thanks Bradley - Though I don't think the comparison to other services quite holds up. The biggest issue is that because most agents charge a percentage of the transaction for their fee, their incentive structure is fundamentally misaligned with that of their clients. This is not just a fee for service arrangement, but a situation where the fee structure actually leads to a disservice for the buyer in that their agent is incentivized to mislead their client about the most important part of the process (i.e. how much to pay).

    • Bradley BuxtonBusiness Member
      Real Estate Agent · NV · Member since 2023 · 1k+ posts · 719 votes
      8mo
      Quote from @Danforth Dougherty:

      Thanks Bradley - Though I don't think the comparison to other services quite holds up. The biggest issue is that because most agents charge a percentage of the transaction for their fee, their incentive structure is fundamentally misaligned with that of their clients. This is not just a fee for service arrangement, but a situation where the fee structure actually leads to a disservice for the buyer in that their agent is incentivized to mislead their client about the most important part of the process (i.e. how much to pay).

      Many service industries can take advantage of a client's (customer's) for fiancial gain. From auto mechanics to lawyers to even SaaS.  Misleading a client can and is done in many industries. The incentive of any business is to make money, and agents are no different. The other objective is to stay in business. Doing any disservice to a client or customer will result in that person going out of business. 
      I think the issue lies is that there are a lot of agents that don't provide value and only work in their best interest as you say and yet appear to be successful. I see how this makes all of them look bad and resulting in the assumtion that they never work in the clients best interest. 

    • Walnut Creek, CA · Member since 2015 · 3k+ posts · 2k+ votes
      7mo
      Quote from @Danforth Dougherty:

      Thanks Bradley - Though I don't think the comparison to other services quite holds up. The biggest issue is that because most agents charge a percentage of the transaction for their fee, their incentive structure is fundamentally misaligned with that of their clients. This is not just a fee for service arrangement, but a situation where the fee structure actually leads to a disservice for the buyer in that their agent is incentivized to mislead their client about the most important part of the process (i.e. how much to pay).


       There's so many agents that if you could successfully negotiate a home purchase negotiation of the commission would be a walk in the park. Plenty of creative ways to get it done at a price point that works and is adjusted to the level of service needed.

      Obviously one could still do it themselves, but there's likely some benefits to most people (including the examples you mentioned) to use an agent vs going at it alone. 

      A lot of words to say that a good agent has value if you spend the time to seek them out. Also, one last thing is smart agents know they make way more money with a customer who has great experience and tells their network vs having a client bid up and feel they got taken advantage of...

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