Bank that lets me access wired money faster

Bank that lets me access wired money faster

Member since 2015 · 11 posts · 0 votes

I recently sold a house and my bank, BB&T, wouldn't let me create a cashier's check from the wired funds that same day (and is still impeding things two business days later) because:

  • I move all the time and don't have a permanent address
  • They claimed not to have a record of me making similar requests (I'd made at least 5 in the past 1.5 years)
  • It was a large amount
  • The title company could withdraw the wire after BB&T had given me the cashier's check

They asked me stupid questions to authenticate me like, "How much money did you initially deposit when you opened your account 1.5 years ago?" which I couldn't answer. Do you know of a bank that would've done a better job in my situation, or is generally quick in granting access to wired funds? I'd think if BB&T had optional steps in their process, such as a retinal scanning, they could decrease risk and serve customers better.

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