Updated about 2 months ago on . Most recent reply
Maintenance Coordination for Small Portfolios — No Minimums, No PMS Required
You've probably already hit the wall. The tools worth using want 100 doors minimum or require software you don't have. The ones you can actually afford weren't built for this. I built Hestia because that gap shouldn't exist.
WHAT IT IS
Hestia is a standalone maintenance coordination platform for property managers and landlords running 10–500 units. No property management software required. No per-door pricing. No minimums.
It handles the full maintenance workflow:
→ Tenant Portal — Tenants submit requests via a simple link (no app download, no account needed). They describe the issue, upload photos, and set priority. They get an instant email and SMS confirmation.
→ Manager Dashboard — Every request across your entire portfolio in one place. Triage by priority, assign contractors in one click, track resolution times, flag overdue tickets, and export reports for owners.
→ Contractor Portal — Contractors receive a magic-link email with full job details, photos, and access notes. No account needed. They update status and upload completion photos directly.
→ Automatic Notifications — Tenants and contractors are updated at every stage automatically. You stop being the middleman for every status check.
→ Overdue Alerts — Emergency tickets flagged after 4 hours. Routine tickets flagged after 48 hours. Nothing falls through the cracks.
→ Audit Trail — Every request timestamped and documented. Relevant if you ever face a maintenance dispute or need to report to owners.
PRICING
Starter — $49/month (1 building, up to 15 units)
Growth — $99/month (3 buildings, up to 60 units)
Professional — $149/month (8 buildings, up to 150 units)
Scale — $249/month (unlimited)
No setup fees. No contracts. Cancel anytime.
First 30 days free — no credit card required.
WHO IT'S FOR
— Independent landlords managing 5–80 units who are done coordinating repairs through personal texts
— Small PM firms with 1–5 staff who need a lightweight system that doesn't require IT setup
— Investors who self-manage and want to look professional without a full back-office operation
WHO IT'S NOT FOR
If you need full accounting, lease management, or tenant screening built in — this isn't that. Hestia does one thing: maintenance coordination. It does it well, and it connects to your existing workflow without replacing it.
Happy to answer questions here or you can try it directly:
Website: hestiapm.ca
Demo: hestiapm.ca/request/demo (submit a test request and see the full tenant experience)
Email: [email protected]
Built by a small team. I personally respond to every message.