Do you alert your exiting tenant of items that are broken?

Question

If you've noticed things that you'll need to repair if they don't, do you alert them ahead of time so that they fix them or just in the final walkthrough? Do you deduct them from the deposit?

My tenants have generally be good, maintaining no clutter and keeping things clean, but they (mostly, their kids) have broken a few things that I'll need to repair, including:

1. Paint chip (OK, except some baseboard areas will need patching for 2-3 holes)

2. Switches (1), power outlet (1), cover plates (3)

3. Kitchen cabinet scratches

4. Bath tub scratches

I think they are aware of 1-3 but I wasn't sure about 4, so I sent them a video of tooth paste being a great remedy with a note that read: "I noticed a lot of scratches and I read this could fix the problem. Could you test if it does? You don't need to actually do the cleaning, I just want to know if it works for our case."

Any suggestion on how to proceed?

Thanks.

Theresa Harris · Answer

If these are things you did on a pre-move out inspection, then yes. If this was just an annual inspection, I'd probably give them the list as well. Doesn't mean they will fix them (the broken cover plates they should because it is easy and if they have kids, it is a danger).

Nathan Gesner · Answer

I would point them out and give advice, whether it's an annual inspection or if it's an inspection prior to move-out. I would just kindly point out that I noticed a few things that they appear to be responsible for. Give them the opportunity to ask questions, get advice for cleaning/repairs, etc. If they try to get nasty about it or fight with you, just end the conversation and deal with it later. Most Tenants are aware of what they've done and receptive to advice.

Do you alert your exiting tenant of items that are broken?

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