HELP-Sent completed rental application on Zillow to new applicant

General Landlording & Rental Properties
4yFollow

HELP-Sent completed rental application on Zillow to new applicant

Alys Brown
Member since 2019 · 4 posts · 0 votes

I have a rental posting on Zillow. I just sent a completed rental application including SSN to 3 new applicants. I thought it was a blank application.

1) Can I delete the email or attachment before they read it? If I cancel the entire listing, will it block people from reading emails?

2) What should I do to protect the applicant whose information was shared? I will definitely call her as well as pay for a service, if that's advised.

I am sick about this. Thanks for any quick advice.

0Reply
27 views

3 Replies

Jump to latestLatest
  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    4y

    Most email providers have a way for you to cancel or recall an email, but it doesn't actually pull it out of the recipient's email. It sends them a notice that you've recalled the message, but the original message is up to them to delete.

    I would report it the original applicant. If they are concerned about it, offer to pay for a year of protection.

    The DIY Landlord Book4.7248 Reviews
    WebsiteView Page
    1Reply
  • Alys Brown
    OP
    Member since 2019 · 4 posts · 0 votes
    4y

    Thank you! I was going to offer 2 years, just because I feel so crappy for what happened. Still haven't heard from Zillow from my frantic calls. 

    0Reply
  • Wesley W.
    Rental Property Investor · The Vampire State · Member since 2013 · 2k+ posts · 2k+ votes
    4y

    I know this doesn't help your current plight, but I prefer to use my own application so I can glean the information I need from the prospect in order to properly screen them.  Zillow's application is probably generic and they don't have a dog in the fight.  Maintain control of your business and use an application that you are comfortable with.  I send the prospect a PDF, and they can print it out and submit it at the viewing, or fill a hard copy out on site during their appointment.  I always insist on a hard copy with a signature, since there is an authorization to release information I use for references. This "low tech" method would obviously avoid issues like you've described with a UI that is unfamiliar/not intuitive.

    Good luck to you.  I can really empathize with how you are feeling.

    0Reply
Join the conversationCreate a free account to reply, vote on answers and follow this thread.
Log InJoin for Free