Received a harrassment letter from my tenant

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Account Closed
Investor · Scottsdale Austin Tuktoyaktuk · Member since 2021 · 4k+ posts · 4k+ votes
4y
Quote from @Richard Ma:
Quote from @Account Closed:
Quote from @Richard Ma:
hi i just received a harassment letter from my tenant and was wondering if i should find a landlord attorney for this?

It really depends, (clue: not likely) 

What does it say? 


it say we harassing them because my mom went inside to go to the yard
when they are not at home and went inside their home to receive payment
without their permission and saying we throw away their mails/letter and
telling them not to use the washing machine/ drying machine after 7pm
and saying we making noise after 10pm. they also say we refused payment
because my mom don't know whats a cashier check because they always give
cash to her and all of a sudden they give her a cashier check and my
mom don't know whats that so she refused.

Sounds like mom isn't upto speed on what's allowed. I don't know where you are located, but you can't do things like that in Arizona. You have to treat tenants like it's their home because it is. The have a right to privacy and quiet enjoyment. So, no more going into the residence without the tenant's permission. Give them 2 days notice or whatever is required in your state and teach mom what cashier's checks are. And why would she care what time they do the laundry? It's their home.

Yes, I'd go with that she is harrassing them.

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  • Theresa HarrisPro Member
    Member since 2019 · 15k+ posts · 11k+ votes
    4y
    Quote from @Richard Ma:

    final question is whats the best why to notify the tenant for their utilities bill amount? and do i have to make a copy of the utilities bill for them too?

    I normally just email my tenants and let them know.  I would include a copy showing the actual amount.
    0Reply
  • Richard Ma
    OP
    Member since 2021 · 37 posts · 7 votes
    4y
    Quote from @Theresa Harris:
    Quote from @Richard Ma:

    final question is whats the best why to notify the tenant for their utilities bill amount? and do i have to make a copy of the utilities bill for them too?

    I normally just email my tenants and let them know.  I would include a copy showing the actual amount.

    what if they not tech savvy? can i tape it on their door? or put it near a security box?
    0Reply
  • Theresa HarrisPro Member
    Member since 2019 · 15k+ posts · 11k+ votes
    4y
    Quote from @Richard Ma:
    Quote from @Theresa Harris:
    Quote from @Richard Ma:

    final question is whats the best why to notify the tenant for their utilities bill amount? and do i have to make a copy of the utilities bill for them too?

    I normally just email my tenants and let them know.  I would include a copy showing the actual amount.

    what if they not tech savvy? can i tape it on their door? or put it near a security box?

     If they are good tenants, just put a copy in the mail.  If they are not good tenants, drop it off in person and get them to give you the check at the same time and you give them a receipt or send it via registered mail-anything with tracking.  The good tenants aren't usually a problem...the small number of weaselly ones take more time.

    0Reply
  • Richard Ma
    OP
    Member since 2021 · 37 posts · 7 votes
    4y
    Quote from @Theresa Harris:
    Quote from @Richard Ma:
    Quote from @Theresa Harris:
    Quote from @Richard Ma:

    final question is whats the best why to notify the tenant for their utilities bill amount? and do i have to make a copy of the utilities bill for them too?

    I normally just email my tenants and let them know.  I would include a copy showing the actual amount.

    what if they not tech savvy? can i tape it on their door? or put it near a security box?

     If they are good tenants, just put a copy in the mail.  If they are not good tenants, drop it off in person and get them to give you the check at the same time and you give them a receipt or send it via registered mail-anything with tracking.  The good tenants aren't usually a problem...the small number of weaselly ones take more time.


    they are not good tenant and a lot of people recommend me not to interact with them as much as possible, that's why i try to tell them to drop the check in the security box and i will put a copy of the receipt on the side of the security box. i will tape the utilities bill amount on the door to let them know the amount.
    0Reply
  • Melanie ThomasBusiness Member
    Real Estate Broker · San Antonio · Member since 2022 · 1k+ posts · 489 votes
    4y
    Quote from @Richard Ma:

    final question is whats the best why to notify the tenant for their utilities bill amount? and do i have to make a copy of the utilities bill for them too?


    I would recommend using a software. There are a lot of free programs you can use. The tenant can log in to view a detailed tenant ledger, you can even create a paid invoice as needed for rent, utilities etc. Always a good idea to scan bills and save them to furnish a copy as needed. Good luck!
    [email protected]
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    0Reply
  • Richard Ma
    OP
    Member since 2021 · 37 posts · 7 votes
    4y

    so i just talked to the tenant and she wants receipt for the utilities and full statement of the utilities. do i have to give receipt to her and the full statement? because some of my friend say they just show them and never give receipt for utilities.

    0Reply
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