Adjusting for Rent Payment Software Delay

Adjusting for Rent Payment Software Delay

Member since 2018 · 45 posts · 0 votes

Hi -

Almost all the online rent payment options, including the popular Apartments.com have 5-6 day delays on funds hitting your bank account. 

Does anyone require payment to initiate several days before the 1st of the month in order to make sure it hits on the 1st?  Assume zelle, ACH, etc aren't options for the tenant.

Thanks -

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Rental Property Investor · Laurel, MD · Member since 2016 · 378 posts · 382 votes
3y

Yes, it's stated in out lease and our rules. Rent payment must be received in our bank account on the first of the month. This means you will need to schedule your payment 2 or 3 business days before the 1st.

We also charge late fees depending on when the fund are deposited to the bank account and clearly stated it in the lease.

We used Cozy until they were acquired by Apartments.com and the delay in payments was the main reason for us leaving. We currently use Innago and payments take about 3 business days.

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  • Rental Property Investor · Laurel, MD · Member since 2016 · 378 posts · 382 votes
    3y

    Yes, it's stated in out lease and our rules. Rent payment must be received in our bank account on the first of the month. This means you will need to schedule your payment 2 or 3 business days before the 1st.

    We also charge late fees depending on when the fund are deposited to the bank account and clearly stated it in the lease.

    We used Cozy until they were acquired by Apartments.com and the delay in payments was the main reason for us leaving. We currently use Innago and payments take about 3 business days.

  • Chad HalePro Member
    Property Manager / Investor · San Jose, CA · Member since 2013 · 779 posts · 301 votes
    3y
    Rent is due (paid) on or before the first.  If it takes longer to "hit" my bank account due to the systems I've chosen to use that is not the tenants problem.  Zego/Paylease takes 1 day.

    The delay whether 1 or 10 days is another reason we do not give any "grace" time to pay rent. All that a grace period does is move the rent due date.
  • Member since 2018 · 45 posts · 0 votes
    3y
    Quote from @Tim Miller:

    Yes, it's stated in out lease and our rules. Rent payment must be received in our bank account on the first of the month. This means you will need to schedule your payment 2 or 3 business days before the 1st.

    We also charge late fees depending on when the fund are deposited to the bank account and clearly stated it in the lease.

    We used Cozy until they were acquired by Apartments.com and the delay in payments was the main reason for us leaving. We currently use Innago and payments take about 3 business days.

    Thx
  • Investor · Las Vegas, NV · Member since 2013 · 8k+ posts · 10k+ votes
    3y

    Don’t forget to check your state and local laws. More and more areas are starting to say the 3rd or even the 5th is not late. 

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