Tenant complains of intermittent smell from water heater

Tenant complains of intermittent smell from water heater

Member since 2020 · 87 posts · 22 votes

tenant says “The water heater smells like rotten eggs, sometimes like a foul smell and sounds like almost a gas leak near the water heater at night to clarify.”. I am a qualified engineer with construction skills and have maintained and installed water heaters. However I am not licensed. I went there to check out the water heater which is only 5 years old and is working correctly. There was no evidence of any leakage of combustion gases or hydrocarbons. There was no smell and gas detectors did not detect any leakage. 

I reported back to them but they now say “is it possible to have receipts of the tests done for the water heater because it did have a foul smell. I want to ask who did you have come in to check the water heater. I just want to insure you did have someone come in who knows what they are looking for and is experienced in checking out a water heater not just people in charge of renting the place.”


what would be an appropriate response to this?

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  • Bjorn AhlbladPro Member
    Investor · Shelton, WA · Member since 2017 · 6k+ posts · 6k+ votes
    2y

    You can dig your heels in of course. If it were me I'd have it checked out. Just sayin'.

  • Theresa HarrisPro Member
    Member since 2019 · 15k+ posts · 11k+ votes
    2y

    You can call the gas company to see if they do free inspections.  I know my provider will come in once a year and do an inspection and cleaning for free.

  • Member since 2020 · 87 posts · 22 votes
    2y
    Quote from @Theresa Harris:

    You can call the gas company to see if they do free inspections.  I know my provider will come in once a year and do an inspection and cleaning for free.

    Thank you. We have PG&E. I will try to see if they will come over.
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