TV & Internet Installation Woes

TV & Internet Installation Woes

Investor · Lexington, NE · Member since 2014 · 27 posts · 7 votes

Back in August I purchased my first rental property, a four unit brick structure. Things have been going pretty good except one thing. TV and internet installation into the home. There are cables running everywhere on the outside of the structure and I will follow some and then they are just cut off, so those just need to be removed not a big deal.

My real problem here recently is one tenant had Direct TV and HughesNet come out and install cable and internet. Direct TV isn't to bad they just put the dish on the ground and there is a cable running along the grass (probably couldn't bury the cable as the ground was frozen. HughesNet on the other hand drilled two holes going into the unit and just left a real unsightly holes on the outside of the building and on the inside.

HELP!!! Is there a good solution to getting these companies to use the same holes going in and out of the building? Anything I can't have a new hole drilled into the building everytime a new tenant moves in? A side not I should say that the unit is located about 4 miles north of town out in the country so about the only companies that do any kind of installation are the ones with satellite dishes.

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Realtor · Westwood, MA · Member since 2015 · 145 posts · 67 votes
11y

Every rental contract I've ever seen includes contingencies for installation of things like this that make it a requirement that the landlord approve and/or be present.  While the tenant is responsible (in my NON legal opinion), the company is also responsible as they should never modify a property in any way without the OWNERS approval in writing.

Just my 2 cents....

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  • Investor · Greenfield, IN · Member since 2015 · 58 posts · 27 votes
    11y

    I put in lease that I must be present for installation and they can be charged for damages to property.

  • Investor · Lexington, NE · Member since 2014 · 27 posts · 7 votes
    11y

    That is a good idea, I hate to have to take off every time someone wants to get something installed but hopefully it won't be that often.

  • Realtor · Westwood, MA · Member since 2015 · 145 posts · 67 votes
    11y

    Every rental contract I've ever seen includes contingencies for installation of things like this that make it a requirement that the landlord approve and/or be present.  While the tenant is responsible (in my NON legal opinion), the company is also responsible as they should never modify a property in any way without the OWNERS approval in writing.

    Just my 2 cents....

  • Real Estate Agent · Virginia Beach, VA · Member since 2012 · 2k+ posts · 1k+ votes
    11y

    What @RJ Reynolds says has been my experience as well, on both sides, landlord and tenant.  I have to give permission in writing for tenants for any new installation or the company will not do the work.  We recently rented for change of employment, and I had to show proof in writing from owner for their files before they would let us put cable in another room.  I'd call the customer service line of the providers and ask them what their policy is and let them know they have damaged your home and what you can do to avoid it in the future.   If nothing else, they might put a note on the address file to make it harder for the tenants next time.

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