Chestnut Hill, MA · Member since 2015 · 6 posts · 3 votes
Any suggestions on the best value commercial coin operated washer and dryers? I am looking at Queen Speed as they seem to get good reviews but the few distributors I've contacted seem to have quite high prices. I'm looking to purchase the machines and pay for service as needed not partner with any companies. Does anyone have any recommendations on which brands are of the best quality and reasonably priced distributors? Thanks for any feedback!
Los Angeles, CA · Member since 2015 · 4 posts · 0 votes
11y
Hi, We recently replaced an older Speed Queen coin operated top loading washer and dryer with a new front loading (also coin operated) washer and dryer. We're keeping our fingers crossed because the first new machine had nothing but problems in that it was giving free washes to the tenants. The distributor service technicians came out time and again and did everything they could to try and fix the problem. Even the western regional manufacturing rep that manufactures these washer/dryers was out and couldn't figure what was causing the problem. The machine was exchanged for another new one which came out of the box and everything seemed okay. Until a week later, the green start light came on again which mean if you press the start button, the machine would start right up. You didn't have to insert any coins which mean free washes.
The circuit board was checked again and the distributor service rep came out and made yet another adjustment per the regional manufacturing representatives instructions...so far, everything seems to be okay. Its always been a wait/see because everything seems to be fine when the servicing is done...but given at most a couple weeks, the green start light would automatically comes on all by itself again....giving free washes.
Speed Queen distributor sales manager for the Los Angeles area is now insinuating we are opening the service door of the washer, causing the green light to come on. We do not know how to service the machine and are not opening the service door.
We've always known Speed Queen to be durable, reliable, and it is American made I believe. Yet with all these problems we have had with the new washer, we had to dispute the credit card payment especially in light of the fact that the service technicians couldn't put a finger on what was causing the the start light to come on at random times.
Not happy with the Los Angeles area Speed Queen distributor sales manager at all. We are going to look into LG commercial coin operated washer and dryers...