Kalamazoo, MI · Member since 2014 · 224 posts · 129 votes
With the recent article claiming 62% of Americans have less than $1000 in savings, how viable is a business that relies on people to pay monthly rents. If for the sake of this question we divide prospective tenants into three categories, 1 nightmares, people who cost more money than they pay 2 mediocre, or 3 good, defined as people who pay on time and do less damage than their security deposit. What percentage do you say fall into each category, and with good screening techniques how much can you change this.
I'd say the percentage of good/mediocre/bad tenants is proportionate to the percentage of good/mediocre/bad landlords. A good landlord can sometimes turn around a bad tenant with skillful management techniques, and/or will avoid renting to them in the first place.
Tenants learn from how they are treated and from what they are held accountable for. Tenants are more likely to perform well, in a manner consistent with "good" tenants if they are treated with respect and clear communication is established from the beginning. Remember the line from a commercial years ago... "Don't let a good boy go bad, take the keys."... reduce the temptation for tenants to sway. Guide tenants by being fair and firm, friendly (or at least cordial) and flexible (if the situation warrants, for the greater good). Address problems swiftly and know when it's possible to save a tenancy and when it's best to let one go.
Often, good tenants gravitate towards well kept properties with good property management. Often, bad tenants gravitate towards run down properties with bad property management. What you put out into the world tends to come back at you!
I would say that probably 75% fall into the good category, 20% being mediocre, and 5% (or less) being nightmares. I think in general most people are good. It's that handful of bad tenants that scare away potential landlords and those are the stories you hear most about, not the majority of the "boring" tenants.
I'd say the percentage of good/mediocre/bad tenants is proportionate to the percentage of good/mediocre/bad landlords. A good landlord can sometimes turn around a bad tenant with skillful management techniques, and/or will avoid renting to them in the first place.
Tenants learn from how they are treated and from what they are held accountable for. Tenants are more likely to perform well, in a manner consistent with "good" tenants if they are treated with respect and clear communication is established from the beginning. Remember the line from a commercial years ago... "Don't let a good boy go bad, take the keys."... reduce the temptation for tenants to sway. Guide tenants by being fair and firm, friendly (or at least cordial) and flexible (if the situation warrants, for the greater good). Address problems swiftly and know when it's possible to save a tenancy and when it's best to let one go.
Often, good tenants gravitate towards well kept properties with good property management. Often, bad tenants gravitate towards run down properties with bad property management. What you put out into the world tends to come back at you!
I'd say the percentage of good/mediocre/bad tenants is proportionate to the percentage of good/mediocre/bad landlords. A good landlord can sometimes turn around a bad tenant with skillful management techniques, and/or will avoid renting to them in the first place.
Tenants learn from how they are treated and from what they are held accountable for. Tenants are more likely to perform well, in a manner consistent with "good" tenants if they are treated with respect and clear communication is established from the beginning. Remember the line from a commercial years ago... "Don't let a good boy go bad, take the keys."... reduce the temptation for tenants to sway. Guide tenants by being fair and firm, friendly (or at least cordial) and flexible (if the situation warrants, for the greater good). Address problems swiftly and know when it's possible to save a tenancy and when it's best to let one go.
Often, good tenants gravitate towards well kept properties with good property management. Often, bad tenants gravitate towards run down properties with bad property management. What you put out into the world tends to come back at you!
I agree with @Marcia Maynard wholeheartedly. If you run slums, you shouldn't be surprised that you have an inordinate amount of problem tenants. Some people consider that their business model, wherein they get to maximize profits at the expense of an easy life. I prefer an easy life, such as it can be, and thus prefer easy tenants. So I make the conditions possible to attract such.
And, as noted above, tenants pay rent with income, not savings. In my experience, people fear being homeless nearly above all else, and if it's a choice between stiffing the credit card company or the landlord and getting a pay or quit, it's going to be the CC, basic hierarchy being food>housing>utilities>vehicle>niceties>other obligations.
The media would have us believe that the majority of people in the world are bad but that is just not the case. I am more surprised by the viability of a business that relies on people tuning in to hear bad news 95% of the time. I am less concerned about the viability of a business that provides one of the basic human needs (shelter).
I agree a lot of people have little to no savings, but until pitching tents for permanent living quarters becomes popular again, I am going to roll with providing houses for rent :)
With the recent article claiming 62% of Americans have less than $1000 in savings...
I just checked the rates at my bank, it is .01%. Why would I keep a savings account that earns $5 / year? So I don't. But I have $5,000+ in my checking account. Other banks will pay ~1% interest, but I'd rather get 2.5-3% in bonds. Savings accounts just don't make much sense these days.
The amount of deadbeat tenants you have will be directly corollary to the type of areas the properties you own are in. Buy in good areas you will attract good people if your units are clean and the properties are well taken care of.
I tend to think of tenant issues a little differently, almost like parenting. Not all kids have the same temperament/behavior, and you will have to parent differently with each to get the same result (good behavior), it is very similar with tenants. Of course, location is a huge factor, but you should not have to invest in uber costly areas just to get reliable tenants - that is less money in your own pocket. All tenants have the potential to be good tenants (except for a very, very, small percentage - the ones you knew in your gut when you accepted that you should not be accepting) - all you need is a firm, yet friendly manager, and a very well written legal lease agreement. With my own tenants, knock on wood, I am at 100% "good." Now, some are better than others, but I am having no particular issues at this time. Last year I was at 98%, and that was not because someone was non-paying - I have never had a non-payment of rent thus far in 6 years - I received every rent due to me from this particular tenant - but I felt that I had to threaten him with eviction one too many times, and he had an attitude - and was so demanding - that is what made him less "good." But even at that, he took the situation very seriously and made payments merely a few days later than final deadline with penalties and left the home immaculate upon leaving. Good landlords will get good tenants - get a good lease agreement (written by an actual lawyer) and be super firm and consistent, but understanding as well. Best of luck!
I agree with @Marcia Maynard wholeheartedly. If you run slums, you shouldn't be surprised that you have an inordinate amount of problem tenants. Some people consider that their business model
This is true, I know of at least one landlord who rehabs to the bare minimum, or leaves places dirty and falling apart, then gets only the types of tenants that will rent those places. Those with evictions or other issues. Then he collects rent for as long as he can, and eventually evicts the tenants when they don't pay. I don't know how that's a good business model.
I've had mostly good tenants over the years. Those that went "bad" had a major life event they could not recover from - job loss/rental assistance loss.
A few of those were good, in that they let me know up front they were in trouble and I agreed to let them out of the lease, no penalties. Then there were a few who never told me what was going on, had to be evicted, and left damage. You just never know how someone will react when their life goes off the rails.