How to inform a prospective tenant they did NOT get approved

How to inform a prospective tenant they did NOT get approved

Rental Property Investor · Park City, UT · Member since 2016 · 678 posts · 531 votes

After screening prospective tenants and making a selection, am I obligated to let the applicants who did NOT get approved know why they didn't make it?  Not sure if it's best to "say nothing"....be vague....or tell them specific reasons.  I had two applicants that invested a lot of time in the process and had to choose one.  Have not yet let the applicant who didn't get the property know but need to today.

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Member since 2016 · 13k+ posts · 12k+ votes
10y

As long as you are a responsible individual and do not discriminate against the most prominent classes you can operate your business any way you choose. As a private landlord the least of your concerns should be "fair housing" regulations. Protecting your business will not get you in hot water.

A applicant would first have to file a complaint, the housing gestapo would decide if a investigation should take place and most likely, for the type of infractions most private landlords do it will never be pursued. The order you process applications is not worth the bother to be investigated.

Regarding your question about notifying applicants I give the same answer to everyone denied.. "I am sorry to have to inform you but you have not been accepted as a tenant."

That answer gives them nothing to complain about and if they ask why I simply say it is not my policy to provide that information.

As with screening a standard policy is mandatory and the less the information you provide the less they have to complain about. It is not a applicants business to know how I screen or determine who does and who does not meet MY requirements. They may have been rejected because I did not like their personality.

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  • Jacksonville, FL · Member since 2016 · 8 posts · 2 votes
    10y

    Also, they obviously know the 'fiance' wasn't forthright about income and maybe felt pressured to apply and are (were) expecting denial anyway. 

  • Member since 2016 · 13k+ posts · 12k+ votes
    10y

    Mom and Pop may feel obligated to give a reason and sincerely apologise for not being able to accept the applicant as a tenant but professional landlords know better and do not risk or waste there their time justifying their screening process.  

  • Engineer · Portland, OR · Member since 2014 · 1k+ posts · 1k+ votes
    10y
    Obviously the majority of landlords are not writing to tell every applicant why they have been denied. As Greg points out, providing explicit reasons, whether true or false for applicant rejection, just provides potential fodder for an applicant complaint. I think John needs to understand the difference between a competent business/legal decision what he feels is polite.
  • Rental Property Investor · Phila, PA · Member since 2018 · 554 posts · 118 votes
    7y

    @Deanna McCormick

    Hate to say this to you, but you truly missed the point of responding to this post.

    We aren’t wondering what the equal housing law states lol. That’s been a round forever and 99.99 percent of people follow it. Color or religion doesn’t matter to 99.99 percent of landlords

    Landlords want solid tenants. Good paying tenants. They could be black or pale white. Doesn’t change a landlords mind.

    The man who originally started the thread was wondering what’s the best way to tell multiple APPLICANTS they aren’t accepted

    - you are incorrect about

    Your “ application laws “ there is no such thing. You can process 200 applications if you want, but yes, there can ONLY BE ONE SELECTED OBVIOUSLY. There is nothing illegal about that.

  • Rental Property Investor · Phila, PA · Member since 2018 · 554 posts · 118 votes
    7y

    @Steve B.

    Exactly, the old grinch lady commented something so invalid.

    - you NEVER have to accept a tenant, even if they met on paper qualifications.

    - You can Accept MANY applicants and run reviews on them and deny them ALL of you do not have a good feeling or think they will last as a tenant

    - 90 percent of states are on the landlords side as far as the LAW goes. Only thing landlords get screwed over is in EVICTION COURT

  • Rental Property Investor · Phila, PA · Member since 2018 · 554 posts · 118 votes
    7y

    I can Not agree with deanna what so ever. 

    FIRST COME FIRST SERVE HAS FAILED THOUSANDS OF LANDLORDS and becomes an Unethical business practice, Federal law states millions of things, However, each STATE is what possesses the power of how to run your landlording business.

    - Accept as many applicants as you want, it is totally legal, Process all applications, then select the MOST qualified. simple. 

    first come first serve doesnt exist in the NBA, NFL, NCAA, Any job, Any career, Any presidential Election, Any politcal office. it simply does not exist.

  • Rental Property Investor · D.C · Member since 2019 · 501 posts · 102 votes
    7y
    Originally posted by @Deanna McCormick:

    Whoops sorry I should have stated it is FEDERAL LAW which includes Texas.

    Review below:

    The Fair Housing Act prohibits discrimination in housing on the basis of:

    • Race or color
    • National origin
    • Religion
    • Sex
    • Familial status (families with children)
    • Disability

    Under the Fair Housing Act, the following activities are illegal:

    • Refuse to rent or sell housing
    • Refuse to negotiate for housing
    • Make housing unavailable
    • Set different terms, conditions, or privileges for sale or rental
    • Provide different housing services or facilities
    • Falsely deny that housing is available for inspection, sale or rental
    • For profit, persuade owners to sell or rent (blockbusting)
    • Deny any access to or membership in a facility or service (such as a multiple listing service) related to the sale of housing
    • Refuse to make reasonable accommodations in rules or services if necessary for a disabled person to use the housing
    • Refuse to allow a disabled person to make reasonable accommodations to his/her dwelling
    • Threaten or interfere with anyone making a fair housing complaint
    • Refuse to provide municipal services, property insurance or hazard insurance for dwellings, or providing such services or insurance differently

    This Federal Law. 

     What does it mean to refuse to sell housing? surely I do not have to sell anything that i do not wish to sell, mate.

  • Real Estate Broker · Chicago · Member since 2021 · 108 posts · 23 votes
    4y

    "We would like to inform you that we regret to let you know that your application has not been approved. The decision was made based on the following reasons:

    1) You did not provide enough information about yourself, your current or previous landlords, and any rental references;
    2) Your income is below our minimum requirement;
    3) Some of the items in your credit report are too recent for us to assess their significance when they were issued six months ago.

    We hope these points will help when applying next time around!"

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