New tenant says Zelle won't allow sending full payment

New tenant says Zelle won't allow sending full payment

Carrollton, TX · Member since 2016 · 25 posts · 0 votes

New tenant says Zelle won't allow sending full payment so he has to break them up. My last tenant (same rent) sent the full payment using Zelle Quick Pay every month without issues. Has anyone seen this happen with Zelle? Thanks!

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  • Real Estate Broker · Hyde Park Tampa, FL · Member since 2019 · 2k+ posts · 3k+ votes
    7y

    Geez...what a way to start out with a new tenant.  I recommend that he contacts Zelle to find out why he's having this problem and get it corrected since you will be expecting his full payment in one remittance each and every month - just like every other tenant does it.  

    May the force be with you... 

  • Rental Property Investor · North Richland Hills, TX · Member since 2014 · 17 posts · 27 votes
    7y

    My guess is either the bank or Zelle has a limit. I have 1 that pays with Zelle and another with rent about the same amount that said they couldn't do the full amount. Now they deliver a check by hand every month.

  • Investor · Lewisville, TX · Member since 2012 · 106 posts · 103 votes
    7y

    @Mike Davidson

    I had a new tenant with the same issue. Their bank set a limit on first payment to a new payee. She made the rent payment over 3 days (she started early, so no late pay), and future months went just fine for full payments.

  • Rental Property Investor · Los Angeles, CA · Member since 2017 · 2k+ posts · 5k+ votes
    7y

    This is accurate. I recently paid someone with Zelle and it limited me to $500 per day to that person. Also have a tenant that used to pay me with Zelle and the first few months they had to pay $500 per day. After a couple of months they were able to send $1000 per day.  

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