Zillow email & messaging seems a mess, my responses aren't sent!

Zillow email & messaging seems a mess, my responses aren't sent!

Rental Property Investor · Jersey City, NJ · Member since 2011 · 1k+ posts · 876 votes

I thought the conversion of a rental lead to a conversation was low, but then I tested it by responding to my ad with another email of mine, and my "landlord" response to that was never received! Nor was there any notification that I had also responded in the messaging section. It seems that none of my responses are getting to the potential tenants! WTF??? And yes, I checked my spam.

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  • Property Manager · MD · Member since 2015 · 186 posts · 125 votes
    6y

    I had the similar issues when. My situation turned out to be because the e-mail was forwarded from my business to my personnel e-mail so when I replied from my personnel it got lost.

  • Rental Property Investor · Jersey City, NJ · Member since 2011 · 1k+ posts · 876 votes
    6y
    Originally posted by @Stephen Kehoe:

    I had the similar issues when. My situation turned out to be because the e-mail was forwarded from my business to my personnel e-mail so when I replied from my personnel it got lost.

    No complications like that. Both emails are primary Hotmails.

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