Cozy out of business

General Landlording & Rental Properties
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Cozy out of business

Connie Steele
Investor · OK · Member since 2016 · 25 posts · 1 vote

I have used cozy for all my rent collections.  They have joined with apartments.com and everything is supposed to be transferred over to them.  Has anybody used apartments.com for their collection of rent?  Are there any others anybody recommends.  I really liked Cozy, but am wondering if there are other options and what your opinion is.  Cozy was easy to set up and easy to keep track.   Wanting the same type of service.  

Also we have one commercial so it wont transfer over, but I could just recategorize the type of property or find a service that does both. 

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Jon K.
Rental Property Investor · Perry Hall, MD · Member since 2016 · 592 posts · 608 votes
5y

I too used cozy and all of my properties/rent collection was automatically transferred over to apartments.com. Since then I've also added a new property and tenant. As far as I can tell everything is working just as easily as before. This is only the second month of rent collection in the new system but no issues thus far.

An alternative is avail.co but I've never personally used them so can't vouch for them.

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  • Jon K.
    Rental Property Investor · Perry Hall, MD · Member since 2016 · 592 posts · 608 votes
    5y

    I too used cozy and all of my properties/rent collection was automatically transferred over to apartments.com. Since then I've also added a new property and tenant. As far as I can tell everything is working just as easily as before. This is only the second month of rent collection in the new system but no issues thus far.

    An alternative is avail.co but I've never personally used them so can't vouch for them.

    1Reply
  • Esteban R.Pro Member
    Rental Property Investor · Lafayette, IN · Member since 2019 · 5 posts · 4 votes
    5y

    I too have been on the search for a new property mgt software option to handle the monthly rent collection. I narrowed it down to Rentec Direct, Tenant Cloud, Appfolio and Buildium. I am a medium sized real estate company at this time, so I chose Tenant Cloud. You'll have to pay to get payments taken care of through this protal but the layout is very similar. It actually was relatively easy to set up and within a few hours I was able to invite my tenants to engage and start the process of setting up payments. One new feature I also liked that cozy didn't have is an instant message feature; not sure if this is good or bad... :)

    Anyhow, if you are interested in checking out Tenant Cloud you can check it out here: https://home.tenantcloud.com/s...

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  • Connie Steele
    OP
    Investor · OK · Member since 2016 · 25 posts · 1 vote
    5y

    @esteban - Is there a reason why you didn't stay with the transfer of cozy to apartments.com?

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  • Esteban R.Pro Member
    Rental Property Investor · Lafayette, IN · Member since 2019 · 5 posts · 4 votes
    5y

    Yes, I only have commercial properties. No apartments. They will not allow any commercial properties other than apartments. I was really happy with Cozy, so I was sad to sign off. Good luck in your search.

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  • Justin Yung
    Vendor · Durham, NC · Member since 2009 · 42 posts · 9 votes
    5y

    ClearNow does online rent payment like Cozy, but allows commercial tenants.  ClearNow is just focused on online rent payment, where as Appfolio etc.. are more complete (and more expensive) property management tools.

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  • Jeremy Torres
    Rental Property Investor · TX (texas) · Member since 2019 · 121 posts · 33 votes
    5y

    apartments.com  does the same thing as cozy.  literally just a name change.  and the rent comes in faster.  only takes aprox 4 days now instead of a week .  also when you list a property it takes a couple days to actually be listed. 

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  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    5y

    This topic has MANY posts here on BiggerPockets.

    Suggest you learn to use the Search feature!

    Here are a couple of links:

    https://www.biggerpockets.com/...

    https://www.biggerpockets.com/...

    [email protected]248-209-6824
    Logical Property Management4.9465 Reviews
    WebsiteView Page
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  • Joe SplitrockPro Member
    Moderator
    Rental Property Investor · Sioux Falls, SD · Member since 2015 · 9k+ posts · 18k+ votes
    5y

    My Cozy account transferred to Apartments four months ago and we have collected rent three months with no issues. We have extended leases and pushed rent increases during that time with no issues. 

    Apartments has every feature Cozy had, plus more capabilities like electronic leases and listing services.

    They use the same credit reports for tenant screening, but now only charge the applicant $29 for credit report and background check. Cozy was $39.99 for the same thing, which I thought was steep. The other nice advantage is that Apartments.com is a listing service for vacancies that drives traffic. An applicant can apply on Apartments and use that application/report for any property listed on Apartments (Zillow does the same). This is nice for the applicant, because they don't need to keep paying $30-50 every time they apply. 

    Some owners may say, who cares if an applicant has to pay money multiple times to apply? The reason this is important is that it will attract more users to Apartments or Zillow over time. We are also seeing a trend where applicants will submit an application before even seeing the property. In this competitive rental market, qualified people are loosing out on properties. Knowing the application can go to multiple properties, they just submit knowing they can move it to another property. 

    @Connie Steele my advice is let the transition to Apartments take place and try it out. If you don't like it, shop for other options. As a small landlord, I am increasingly liking the "one stop" approach of Apartments or Zillow. I can list, take applications, screen, sign a lease, collect rent all in one place. The listing is saved and when it goes vacant, I just press "activate" and it is listed again. 

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  • Connie Steele
    OP
    Investor · OK · Member since 2016 · 25 posts · 1 vote
    5y

    I went with Rentredi.   The reason I didn't choose apartments.com is because we have commercial as well.  Not super thrilled yet but still learning the app.  We will see. 

    0Reply
  • Connie Steele
    OP
    Investor · OK · Member since 2016 · 25 posts · 1 vote
    5y

    @drewsygit . . . Thanks for the links.  I suggest if you dont want to answer a question about your personal experience an app then keep scrolling.  

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