No more Cozi for rent , now what?

General Landlording & Rental Properties
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No more Cozi for rent , now what?

Marci Stein
Rental Property Investor · New York, NY · Member since 2011 · 956 posts · 510 votes

I’d like to get back to receiving rent online and found out Cozy is no longer operating . 
what are people using now - hopefully for free?

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Scott M.
Real Estate Broker · Rochester Hills, MI · Member since 2009 · 2k+ posts · 2k+ votes
5y

Have you tried apartments.com - the company that bought them?  They seem to still offer the service you are looking for 

Pay Rent Online - Automatic Rent Collection for Landlords | Apartments.com

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  • Scott M.
    Real Estate Broker · Rochester Hills, MI · Member since 2009 · 2k+ posts · 2k+ votes
    5y

    Have you tried apartments.com - the company that bought them?  They seem to still offer the service you are looking for 

    Pay Rent Online - Automatic Rent Collection for Landlords | Apartments.com

    2Reply
  • Jay Ingersoll
    Rental Property Investor · Aurora, CO · Member since 2019 · 34 posts · 33 votes
    5y

    @Marci Stein I moved to turbotenant.com. I think they are better in every way. Try them out, I think you’ll like them.

    0Reply
  • Noe Farias
    Real Estate Agent · Houston, TX · Member since 2021 · 4 posts · 2 votes
    5y

    Cozy was bought by apartments.com and they still offer what Cozy used to. I only have one rental property but use that platform, it’s free, payments are online and it’s user friendly. No issues for my little rental.

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  • Patrick HancockBusiness Member
    Real Estate Broker · Orlando, FL · Member since 2018 · 101 posts · 108 votes
    5y

    @Marci Stein

    I’m currently using Apartments.com. Liking it thus far and customer service has been terrific.

    [email protected]407-808-0899
    Pat Hancock at Thomas Lynne 527 Reviews
    WebsiteView Page
    1Reply
  • Joe SplitrockPro Member
    Moderator
    Rental Property Investor · Sioux Falls, SD · Member since 2015 · 9k+ posts · 18k+ votes
    5y
    Originally posted by @Marci Stein:

    I’d like to get back to receiving rent online and found out Cozy is no longer operating . 
    what are people using now - hopefully for free?

     They were acquired by Apartments (CoStar) and the same services operates through them. If you had a Cozy account, it was likely moved to Apartments. My account was migrated six months ago and we have seen difference in rent collection. There are many other options, some cost money and some don't. 

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  • Marci Stein
    OP
    Rental Property Investor · New York, NY · Member since 2011 · 956 posts · 510 votes
    5y

    Thank you for the replies — 

    will try it:)

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  • Marci Stein
    OP
    Rental Property Investor · New York, NY · Member since 2011 · 956 posts · 510 votes
    5y

    @Joe Splitrock What difference have you noticed —for better or worse?

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  • Joe SplitrockPro Member
    Moderator
    Rental Property Investor · Sioux Falls, SD · Member since 2015 · 9k+ posts · 18k+ votes
    5y
    Originally posted by @Marci Stein:

    @Joe Splitrock What difference have you noticed —for better or worse?

     For payments, no difference. For tenant screening, it costs applicants less money, which is good. They have phone based customer support that I found responsive. Cozy had no phone support. The only problem I had was during migration. I already had an Apartments.com account under the same email address as my Cozy account, so merging accounts created duplicate properties. I simply deleted the duplicates and everything was fine. I only use it for payments and screening. 

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  • Tyler Capps
    Member since 2021 · 1 post · 1 vote
    5y

    @Marci Stein, same here. Works great, and a real person answered the phone whenever I've called with questions.

    1Reply
  • Chris Herrera
    Real Estate Agent · Addison, IL · Member since 2015 · 185 posts · 88 votes
    5y

    @Marci Stein I switched to apartments.con but have had a terrible experience so far with the migration. The customer service rep never answers and wasn’t able to help me with my issues I was having with the platform so I might be switching out of them

    1Reply
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