Rental Property Investor · Memphis area · Member since 2018 · 103 posts · 51 votes
My bank (BankPlus) keeps dropping or vice-versa from Stessa. I don't really want to have to check it every other week but it will not import any of my transactions and I'll have to go back and manually do it and that kind of defeats the purpose. Is this a Stessa or Bankplus issue? Anyone have this problem. I'm thinking of switching banks to a more nationwide bank like Chase. thanks.
Specialist · San Francisco, CA · Member since 2025 · 8 posts · 1 vote
1mo
This is almost always the bank connection aggregator under the hood (Plaid or similar) losing the auth token, not you doing anything wrong. Smaller regional banks like BankPlus get dropped more often than the big ones.
Before switching banks, try disconnecting and reconnecting the account inside Stessa rather than letting it retry on its own. Sometimes the token just dies and needs a fresh handshake.
If it keeps happening every couple weeks though that's a real pattern, and yeah, Chase/BOA connections are measurably more stable on those aggregators.