Tenant Turner self guided tours

[Ryan Spath]

I had a call with a representative from Tenant Turner yesterday and wanted to share a quick summary of the service and pricing.

The monthly cost is $65, plus $5 per lockbox. Each lockbox must be purchased separately, ranging from $99 to $180. There’s also a one-time $19 fee to set up a local phone number.

You can also pause this service for the months you do not have vacancy.

Tenant Turner syndicates your listings across major rental websites and allows you to create custom pre-screening criteria. Once a prospective tenant meets those criteria, they are invited to schedule a tour. They can choose between an agent-led showing or a self-guided tour.

As the property owner, you can control the time windows during which the property is available for showings. For self-guided tours, prospects receive a unique access code that works within a specified time frame. After the showing, Tenant Turner automatically follows up with them to request feedback and provides a link to your rental application.

For those of you currently using Tenant Turner:

• Did I miss anything important?
• How do you like the self-guided tours?
• Have you experienced any pushback from prospects who prefer to meet someone on-site?
• Any other insights or feedback you can offer would be much appreciated!

[Michael K Gallagher]

@Ryan Spath have not used this before and don't have anything specifically against this company specifically but I have had negative experiences with similar "self showing" type models.  More specifically Open Door.  long story but basically it is fairly easy for these homes to get hijacked, locks changed, and "rented out" as a scam to get deposits.  So my number 1 question or DD item if considering them as a service would be security and what intervals do they get eyes on the property?