Rental Property Management Forum

Should your CPA handle your bookkeeping too?
Managing Your Property
Should your CPA handle your bookkeeping too?

It's a common instinct, and I think it's backwards. I'd love to hear if others agree. A CPA files your return. A bookkeeper makes sure there's something accurate to file. When one person does both once a year, miscodings pile up quietly until April. Do you keep them separate, or is one person han...

How do you keep the books for a few small rentals? Helping my dad get organized
Managing Your Property
How do you keep the books for a few small rentals? Helping my dad get organized

My parents own 3 rentals in the Chicago area (a two-flat and two single families). My dad self-manages and has always done the books himself with a spreadsheet, a notebook, and a pile of Home Depot receipts. I’m trying to help him get more organized before tax season. For those of you who self-ma...

Property Manager Landlord Agreement-Florida
Managing Your Property
Property Manager Landlord Agreement-Florida

I have had a PM manage my property over the last couple of years and now looking to switch. Based on the lessons learned as I am reviewing the property manager landlord agreement it seems very much lopsided in favor of the PM..I would love to hear from landlords who have been able to make some mo...

Utilizing AI for day-to-day operations
Managing Your Property
Utilizing AI for day-to-day operations

I've been thinking quite a bit about how AI might eventually change the day-to-day work of owning and operating rental properties, particularly for smaller landlords who still handle most things themselves. One thing I've noticed is that even a relatively small portfolio can demand a surprising a...

Whose Bill Is it?
Managing Your Property
Whose Bill Is it?

Are You Invoicing Your Tenants for Damage They Cause? When I first became a landlord, if a tenant called about a maintenance issue, I fixed it. Their kid broke a window? I fixed it. They flushed a diaper down the toilet? I called the plumber and paid the bill. As my portfolio grew, I started look...

"They never tell me anything": the one-page fix between owners and property managers
Managing Your Property
"They never tell me anything": the one-page fix between owners and property managers

Hi everyone, Ask owners why they left their last property manager and one answer comes up more than any other: "They never tell me anything." Ask the managers and you hear the other side: owners who want a call for every small repair, then get frustrated when the monthly statement shows up with s...

A leaking sink takes an hour to fix and four days to manage
Managing Your Property
A leaking sink takes an hour to fix and four days to manage

Most repairs aren't hard. A leaking sink is a plumber, a part and an hour. What wears landlords down is everything around the repair: the back and forth with the tenant, the plumber who doesn't confirm, the invoice that arrives with no photos, and the question nobody asks a week later: is it stil...

The "Silent Money Killer" in your rental books
Managing Your Property
The "Silent Money Killer" in your rental books

Silent Money Killer. What is it? I've been thinking about what quietly eats small landlords' profits between tax seasons. Three things come up constantly: Personal expenses mixed with rental. Groceries on the business card that nobody notices until April. Uncategorized repairs. Is it a repair or ...

How I decide to self-manage a new 1-4 versus hire a property manager
Managing Your Property
How I decide to self-manage a new 1-4 versus hire a property manager

I get asked whether self-managing a small rental keeps more of the profit, or whether hiring a manager is giving that profit away. I do not think it is a door-count rule. On the value-add 1-4s I buy and run in Columbus, I use the same checklist every time. If I cannot get to the property, or get ...

Birmingham AL — need a property manager for 2 Section 8 rentals
Managing Your Property
Birmingham, Alabama
Birmingham AL — need a property manager for 2 Section 8 rentals

I own two single-family rentals in the Birmingham area — 1229 Linwood St, Birmingham (35215) and 153 Mabelon Dr, Hueytown (35023). Both are occupied under Section 8 (Housing Choice Voucher), $1,200/mo and $1,300/mo. My current property manager is exiting Section 8, so I need a new manager who han...

Out-of-state newbie, $22K loss on a duplex. Is this on me or on my PM?
Managing Your Property
Birmingham, Alabama
Out-of-state newbie, $22K loss on a duplex. Is this on me or on my PM?

I'm an inexperienced out-of-state owner with one duplex in small-town Alabama (slightly outside of Birmingham), bought in 2021 and run by a property manager since day one. This year went badly and I honestly can't tell how much of it is my fault. I'd like blunt opinions. Quick summary - A long-te...

How much do you actually update between tenants?
Managing Your Property
Cleveland, Ohio
How much do you actually update between tenants?

Tenant turnover is one of those things where I think it's easy to go too far in either direction. On one hand, you want the unit to be clean, well-maintained, and appealing to the next tenant. On the other, not every turnover needs to turn into a mini renovation. If the flooring still has life le...

What would you outsource first?
Managing Your Property
What would you outsource first?

If you could hand off ONE thing about managing your long-term rental forever, what would it be? Maintenance coordination? Rent chasing? The books? I'm genuinely curious what you hate doing vs. what you just think you're supposed to do yourself.

How are you tracking vendor insurance (COI) expirations?
Managing Your Property
How are you tracking vendor insurance (COI) expirations?

Question for anyone managing more than a handful of doors. How do you keep track of when your vendors' certificates of insurance expire? I talk to a lot of property managers about their paperwork, and this one comes up more than I expected. The COI comes in as an email attachment when you first o...

Self-managing landlords: which tenant messages eat most of your week?
Managing Your Property
Self-managing landlords: which tenant messages eat most of your week?

I’ve noticed most landlords don’t mind the big decisions. It’s the small messages that wear them down “When is the plumber coming?”, “Did you get my rent?”, “Is the repair done?” For those of you self-managing, which messages take up most of your time? And have you found a system that keeps them ...

One of the simplest upgrades I've made to my rental properties has been Kwikset Smart
Managing Your Property
Sebastian-Vero Beach Metro
One of the simplest upgrades I've made to my rental properties has been Kwikset Smart

I recently had a tenant turnover at one of my properties in Florida. Since I self-manage my rentals, especially the ones out of state, finding ways to make turnovers easier is always a priority. One thing that's been a game changer is having Kwikset SmartKey locks installed. Rather than replacing...

Property Management Company Recommendations? (San Antonio, TX)
Managing Your Property
San Antonio, Texas
Property Management Company Recommendations? (San Antonio, TX)

Hello, my tenant is breaking his lease early and I need to find another tenant by December. Does anyone recommend any property managment companies in San Antonio? Zip code - 78220

Became a landlord by accident? The three gaps that cost the most
Managing Your Property
Became a landlord by accident? The three gaps that cost the most

A lot of the owners I talk to never set out to be landlords. They inherited a house, kept the old place after a move, or took a job transfer and could not sell at the right number. Now they are handling a tenant from two states away on a weeknight. Owning a rental by accident is fine. What gets e...

How do you get owner statements out by the 3rd?
Managing Your Property
How do you get owner statements out by the 3rd?

For those of you managing for third-party owners: the 1st isn't rent day, it's statement day. Rent roll, deposits, repairs, the note explaining why the plumber cost $640, and every owner wants it slightly differently. The managers I've seen stay on top of it do three things: one statement templat...

Winter turnovers: what I lock down the day a unit goes vacant
Managing Your Property
Winter turnovers: what I lock down the day a unit goes vacant

A vacant unit in winter is where small misses get expensive. Here is the checklist I run the day keys come back. Utilities first. Transfer gas, electric and water into the owner's name the same day so there is no shutoff gap. Set the heat to a steady temperature and read your insurance policy's v...

Lease renewals on small rentals: when I raise rent and when I keep a good tenant
Managing Your Property
Lease renewals on small rentals: when I raise rent and when I keep a good tenant

On 1-4 unit rentals, a renewal is not just a rent decision. It is a vacancy and turn decision. Here is the filter I use when a lease is 60-90 days from ending. Pull leased comps for that unit type on that street (or the closest ones), not zip-wide averages. Price a real turn: paint, flooring touc...

Question for all the realtors and investors out there.
Managing Your Property
Cleveland, Ohio
Question for all the realtors and investors out there.

When it comes to building a relationship with a property management company, what do you value most? Whether it's communication, transparency, reliability, or just knowing your clients and investments are in good hands. Curious to hear what everyone looks for in a property management partner and ...

How do you find vendors who actually call back?
Managing Your Property
How do you find vendors who actually call back?

On Monday I asked which job you'd hand to an AI teammate first. The answer that kept coming up across this week's threads was maintenance, and when you dig into it, most of the pain is the vendors: the plumber who doesn't call back, the handyman who's booked for two weeks, the invoice with no pho...

Do you actually log every tenant text in your PM software?
Managing Your Property
Do you actually log every tenant text in your PM software?

Honest question for self-managing landlords and small PMs. A property manager I talked to recently said the hard part isn't the software, it's the discipline. Tenant texts land on his cell, owner emails sit in Gmail, a contractor calls about a leak, and none of it makes it into the system unless ...

One squirrel knocked out my whole street. The outage checklist I'd send tenants
Managing Your Property
Louisville/Jefferson County Metro
One squirrel knocked out my whole street. The outage checklist I'd send tenants

Saturday morning I was in the middle of my workout and there was a big pop. The whole neighborhood's electricity went out. I reported the outage, and then the utility came to my house. Apparently, we were the culprit. A squirrel. It lost its life, but it shut down the system. I sent it to a buddy...