A Cautionary Tale About a Property Manager in Cinncinatti

[Jacklyn Robins]

Ok, I already know I made mistakes here, so just hoping to save another out-of-state investor from stepping into the same mess.

I hired a PM who came highly recommended by a realtor I no longer use (red flag). Two of my four units sat vacant for SIX months. We lowered rents, supposedly did updates, removed bad tenants… nothing worked. The PM blamed “drug dealers” hanging around the property and said she was “getting the cops involved.” 🙄

Fast forward: I’m talking to a new realtor about another deal, mention what’s happening, and she offers to stop by the building. Long story short- the two “constantly shown” units are totally unrentable disasters. No updates were done. A “fixed” roof is still leaking into an occupied unit. And shocker: there are no drug dealers. Just lies. Lots of them. How do I know? I have a new PM who has been on the lookout for weeks and there's sign of them.

Moral: I know I made mistakes. I don’t need to be eaten alive. I’m sharing this because if you can avoid this a$$hole of a PM, run. Ask for tons of photos, videos, timestamps, surprise visits and do NOT trust anyone blindly in this business. You live and you learn. On to the next property where I will be A LOT MORE INVOLVED. 

If you want her name and company, PM me.

[Drew Sygit]

@Jacklyn Robins we've run into these ugly surprises so many times when taking over from other PMC's that over a decade ago we made taking videos, to supply to owners, standard practice.

There's no excuse NOT to take & supply videos with today's technology!