Updated 5 days ago on . Most recent reply
A Warning About Belong Property Management
So sad to be writing this review but I hope it helps someone else before they get duped by Belong (belonghome.com). I signed up for Belong on two properties.
1) They leased my beautiful 4bd for $600 LESS per month than they originally quoted after about 3 weeks of applications. They also did not tell me about FOUR DOGS that would be accompanying the tenants.
2) They convinced me to agree to lower rent by saying they'd discount their monthly fee and discounted one-time fee. Neither of these have occurred and suddenly they cannot identify which staff offered me these discounts on TEXT MESSAGE THREAD.
3) The second property they dropped in price every few days despite multiple applications coming in. (Their criteria for renting is very high since they offer the rent guarantee. Not everyone can meet 4x rent + 700 credit score and I'd be happy at our price points letting someone rent in mid 600s. Any experienced landlord knows that at this credit, tenants score rarely leave and usually pay their rent even if they have missed another bill in the past.)
4) They pass you to many different people. You start off with one account manager and by the time a lease is signed you have about 20 emails and people constantly turning over on your account.
5) They have hidden fees that you don't approve such as "rent abatement" and other specials they've promised tenants without consulting with you as the owner first.
It's my fault for trusting them. I'm pregnant and should have stayed on top of them but that's why I hired an expensive company, so I wouldn't have to think. Joke's on me.