Additionally, I expect applicants to follow instructions in the advertisement and application, to make and keep appointments, to show up on time for appointments, dress and behave appropriately at appointments, and in general demonstrate throughout the process that they are someone that is easy and pleasant to do business with.

I've instructed the tenants to clear the lint after every use, and when prompted by the machine, swap out the plinth (it's and easy remove and switch so they don't mind).

The instructions to me, where if the tenant did not follow the payment schedule, I was to immediately contact my attorney who would file an affidavit.

There are a lot of forums, social media posts, and more instructing people how to maximize refunds.Our company policy is to always discuss refunds after check out, of course unless its some massive issue that precludes them staying any longer. 

You'll likely start with a demand letter to the tenant, letting them know exactly how much they owe and instructing them to either pay or move out.Ask other landlords or your local real estate investors association (REIA) for referrals to find a great attorney who will help you through the exact process.Fortunately, Texas is relatively fast in evictions.

I would agree with Josh though....the bill pay "restrictions" are problematic, not being able to mail out a check is challenging, and ya no small scale contractor is going to give you wiring instructions to pay a $500 bill.

Thank you, I will instruct my PM to do so, if they haven't already

We found an envelope in the unit when we arrived with instructions on leaving the city tax in the envelope before we leave.

While I am not the most experienced in the world my wife and I have built a business model that works, have documented work instructions that outline all of our processes, and are continuing to grow at roughly a property per year.

We provide detailed move-out instructions.