It also has a bunch of really unique benefits/tools for your rental portfolio (Lease Indication Tool, Expense Tracking, Maintenance Requests, Rent Collection, Tenant Communication, etc.) in one central place.

What does your lease say as to acceptable methods of communication?

But one factor that has a direct impact on profitability often gets overlooked, communication with tenants.1.

Proactive communication!

Industry best practice is timely communication — typically before, and after completion (with photos for documentation).

It also has a bunch of really unique benefits/tools for your rental portfolio (Lease Indication Tool, Expense Tracking, Maintenance Requests, Rent Collection, Tenant Communication, etc.) in one central place.

I am from California and will be doing everything remotely/virtually.

Investors, in particular, expect lightning-fast communication since deals can evaporate in a matter of hours.Here’s the hard truth:Slow response = lost trust.

My follow-up is whether direct communications with tenants, vendors, or attorneys (via email, phone, or meetings) would be considered eligible hours.

Tired of managing borrower communication?