do they provide great customer service?

Quote from @Simran Miglani: hey @Shan Dey - are you still looking for a customer service agent?

Coming from a Banker I would tell you that communication, transparency, seasoning, guide line and program knowledge, availability (Not banker hours 9AM to 5PM), reason is customers and realtors need updates from and pre-approvals after hours and over the weekends.You also want to build a long term relationship with your Banker or Loan officer.

If you are dealing with high-end customers who are paying top dollars, this is somewhat expected.

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As much as we love to lend money and get interest, I would much rather have long-term relationships with repeat customers that use our leverage more sparingly, make money on their projects, and come use us again.

The information contained in this post is not to be relied upon.

The information contained in this post is not to be relied upon.

The information contained in this post is not to be relied upon.

.- Rent roll for each property that shows obvious rent roll data including delinquencies, upcoming escalations, vacancies, etc.I'm just in shock that there is nothing like Hubspot or Salesforce or something easy to customize and navigate for commercial non-residential properties that allows for accounting and light property management.