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Updated 4 months ago on . Most recent reply

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Patricia Andriolo-Bull
385
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503
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Airbnb does it again

Posted

There is no end in site for these platforms to play games. They just don’t want guests to see how much they charge. I’m on the higher end and guests end up paying Airbnb $2-3k which is outrageous. Now they want to disguise that fee and make it look like I over price. Hopefully more will come to my direct booking site now. 

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Collin Hays
#5 All Forums Contributor
  • Property Manager
  • Gatlinburg, TN
4,443
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Collin Hays
#5 All Forums Contributor
  • Property Manager
  • Gatlinburg, TN
Replied

They are on a roll.  

Both VRBO and Airbnb switched to the "all in" pricing in the name of "transparency."  What they actually meant to do, and did, was completely disguise their fees.  

Eventually, both are going to face a class action lawsuit and end up in court over this one.  

What would be interesting, is if you placed in the body of your Airbnb description texts something like:  "Please be aware that Airbnb assesses a 15.5% service charge on all reservations, which is then included in your total price."

Think they'd delete that?

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