So when she's off for a bit the best they can do is mitigate damage and try to help get her back into a right mind set again so she can function.

If you had, you would know it is absolutely vital to have a functional AC unit not only for the health and safety of the tenant, but also for the protection of your property.   

We still have ours in rotation from our first year.

@Lauren Kormylo didn’t know that about mattress expansion as a function of manufacturing date - thanks for the insight

𝐓𝐨𝐝𝐚𝐲, 𝐚𝐧 𝐚𝐬𝐭𝐨𝐮𝐧𝐝𝐢𝐧𝐠 𝟖𝟒% 𝐨𝐟 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧𝐬 𝐧𝐨𝐰 𝐬𝐚𝐲 𝐢𝐭 𝐢𝐬 𝐚 𝐛𝐚𝐝 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐛𝐮𝐲 𝐚 𝐡𝐨𝐮𝐬𝐞 𝐚𝐬 𝐚 𝐫𝐞𝐬𝐮𝐥𝐭.This is the most pessimistic Americans have ever been about housing, and is primarily a function of the sky-high Mortgage Payment/Income ratio.  

Their support app seems to function poorly or they may just be understaffed and can't respond or reimburse for other reasons.  1.

This varies from office to office, but more often than not, anything that is damaged, broken, not functioning, missing, or has paint coming off, will need to be repaired or replaced by the Owner, and usually the Tenant is never required to pay, even if it is obvious the item was misused.You are required to accept all of the terms of the HAP contract without negotiation, and, as with most legal documents, it favors the person/entity that drafted it.

While both platforms are solid, we decided to pivot to DoorLoop mainly due to its strong accounting features, easy vendor coordination, and built-in e-signature verification, which streamlines lease handling and rent collection.That said, most of these platforms offer very similar core functionalities.

I think that is a recipe for disaster, I think he should learn about real estate first and how it functions and the risks associated before jumping in.

I have learned a lot and have a functional system in place with my two LTR’s.