I researched them earlier this year and there are a lot of satisfied customers and a lot of dissatisfied customers. 

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.💡 Pro tip: You don’t have to custom-order expensive pieces.

But now I'm getting more rentals through repeat customers. 

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For people reading this - I don’t know the sponsor and this is a general comment but if a sponsor had issues reporting to their customers that should be a giant red flag.

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A 40–50% markup on custom cabinets or flooring is common, but it works best when buyers see it as part of a turnkey, hassle-free package versus feeling “nickel-and-dimed.” • Financing Strategy: Many builders leverage short-term capital (bridge or hard money) to cover land acquisition and construction draws, then refinance into long-term take-out loans once homes are sold or stabilized.

Quote from @Travis Mize: I have owned a flooring store in DFW for the last 7 years, and I've worked with both retail customers and investors.

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