The tenant being aggressive no hands were laid on anyone the tenant upstairs can be passive aggressive and doesn't like confrontation along with being rude time to time they have had one maybe two interactions.

Finally, another great value is that is interacts with our PM software (Appfolio) and logs the call and maintenance notes to the property.

How aboutEarly Emily who asks about early-check in, is told we have a same-day turnover and need the full time between guests to get everything ready for her, and shows up early anyway.Trash Can Travis who cannot find the trash cans for the life of him, despite the printed instructions and information in the interactive guidebook that he's received twice before, and decided to leave trash bags in [the garage, the shed, on the porch, in the driveway]"Where's the Beach" Wendy who still decides that the neighbor's obviously private lakefront beach across the street from where she's staying must be the public community lakefront beach because it's the first one that she sees, despite instructions directing her to the short 4-minute walk down the street to the community beachfront, and the multiple signs, messages, and warnings about not trespassing on neighbors' yards

With a background in customer service and a genuine interest in understanding my clients' needs, I bring integrity, enthusiasm, and a personalized approach to every interaction.

I was attracted to his sincerity and transparency as well as his service to our country as a military veteran and have not been disappointed as I interact with the company and navigate the RTR Academy curriculum.

And if you haven't downloaded the new iOS app I would encourage you to do so here. https://apps.apple.com/us/app/biggerpockets/id6736392302

Thanks for the encouragement!

They want the hosts to constantly take a haircut but they're not interested in discounting their rates to encourage more bookings. 

well done I saw your pictures and the transformation from before to after is  huge, It's really encouraging.

The property management team is encouraging me to do this, but no rent increase for 6 years sounds questionable to me.